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Upsells & cross-sells

Sell more to every customer by offering them product upgrades or complementary items they can add to their purchase with one click.

Upsell funnels

Offer a series of upsells to increase the chance that customers will add more products to their purchase.

You pick where

Trigger your upsell offers at any point in the shopping experience: on the product page, the cart page, and even after checkout!

Interested in more? View all features

Upsell after checkout to maximize conversion.

Harness the power of the impulse buy by offering upsells after checkout.

Using Upsell with Cashier, you can present customers with offers after they complete their transaction. That means customers can add to their purchase with one just one click without having to go through the checkout process again.

Get it right the first time. Or the second time.

Encourage customers to add even more to their purchase by offering them up to three rounds of upsells. You can even trigger different offers based on whether they accepted or declined the first round, like products from a different price-point, category, or simply other items that would go well with what they’re already purchasing.

When you use Upsell with Cashier, you can offer your upsell funnels at the checkout, where they’re even more likely to convert.

Leverage artificial intelligence.

Combine Upsell with Bold Brain to take the guesswork out of creating offers on your store. Bold Brain analyzes thousands of data points including previous browsing & search history, and past purchases to find out what items are frequently purchased together, automatically generating upsell and cross-sell recommendations based on real-time data collected from your customers.

Not only does the app provide those recommendations, but it intuitively creates the upsell for you; just click ‘Create Upsell’ and it will be displayed on your store in a matter of seconds.

True upsells

Encourage customers to spend a little more by offering them an upgrade to the item they’ve selected, replacing the original product in the cart.

Cross-sells

Offer customers a complementary product to the item they’ve already selected, adding it to the cart alongside the original item.

Offers on the product page

Once a customer lands on your product page, they're shown relevant products to the item they're viewing. E.g. Cross-sell a memory card or carrying case for the camera they’re viewing, or suggest a better quality, more expensive model.

Offers on the cart page

Customers on the cart page are more likely to have a stronger intent to buy. With this option, customers would be offered the add-on product or upgrade once they've placed an item in their cart and are preparing to check out.

Upsell funnels

Make a series of upsell offers to encourage customers to add more products to their cart.

Hide out-of-stock offers

The app will automatically hide any upsell or cross-sell offers when the product is out of stock, avoiding disappointed customers and cancelled orders.

Choose displayed prices

For the upsell offers you’ve created, you can choose to display the total cost of the upsell product, or only display the additional cost to upgrade to the replacement product.

Additional product information

Turn the product image and title into a link; when you customer clicks the link, they’ll be taken to the product page for more information on the product.

Choose your offer trigger

Offer relevant add-on products to customers based on cart content, dollar amount, or a combination of both.

Mobile-friendly

Your offers will look perfect on mobile devices, with multiple offers displaying in a beautiful slider.

Full design control

Upsell offers look great right out of the box, with default styling that matches most themes. You also have the option to change the look and feel of your pop-ups, including language settings, button sizes/styles, borders, and full design control through CSS.

Servers you can trust

We know global brands cannot afford downtime, which is why we have built our tools on industry-leading servers that scale on demand as your traffic increases, especially during high-volume events like a Flash Sale or Cyber Monday.

PCI & GDPR compliant

Data security is a top priority for Bold and our merchants. We are heavily invested in ensuring we are PCI, DSS and GDPR compliant to protect you and your customers’ personal data at all times.

Industry-leading support

We have the experience and manpower to provide emergency support from a team of over 80 eCommerce specialists.

Upsell after checkout

Combine Upsell with Bold Cashier to promote relevant cross-sell offers to your customers after they've checked out complete. All they have to do is click one button, and the additional product(s) will be added to their previous order without going through the checkout process again.

"Smart" product recommendations

Automatically generate upsell and cross-sell recommendations based on real-time data collected from your customers using Bold Brain. Not only does the app provide those recommendations, but it intuitively creates the upsells for you: just click ‘Create Upsell’ and it will be up and running on your store in seconds.

Build trust with customer reviews

You can integrate Yotpo with Upsell to display product reviews before a customer chooses to upgrade or cross-sell to another product. Reviews are displayed right on the pop-up, helping stores increase conversions, build trust, and provide social proof.

Allow customers to customize their offers

Using Bold Options, you can include text fields, file uploads, conditional logic, etc. to your upsell and cross-sell products. Products can be customized in the upsell window, or before they’re added to the cart.

Offer free gifts with purchase

When combined with Bold Discounts, Bold Upsell can offer free products as incentive when customers spend a certain dollar amount on your store. Customers can choose their reward from a selection of products, even configuring variants such as color or size.

Cross-sells on subscription products

Pair Upsell with Bold Subscriptions to create cross-sells for existing subscriptions. E.g. Offer customers a mug to go with their coffee subscription, or a hair accessory to go with their shampoo subscription.

Pricing

Premium

$9.99 - $89.99/mth

Pricing is based on the number of views your offers will receive. Once a plan is selected, your offer will display until you have reached your view limit, with the option to upgrade or downgrade your plan at any time.

  • Up to 200 views - $9.99/month
  • Up to 1,000 views - $19.99/month
  • Up to 2,000 views - $39.99/month
  • Up to 5,000 views - $59.99/month
  • Unlimited views - $89.99/month

Free for 14 days.

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Frequently asked questions

WHAT’S THE DIFFERENCE BETWEEN AN UPSELL AND A CROSS-SELL?

Upsells encourage customers to spend a little more by offering a better version or upgrade, which will replace the original product selected in the cart. Cross-sells offer customers a complementary product to the item they’ve already selected, adding it to the cart alongside the original item.

WHERE WILL THE OFFERS BE DISPLAYED?

You can display your upsell and cross-sell offers on the product page, on the cart page, or after the transaction is complete (using Cashier).

CAN I LIMIT THE NUMBER OF OFFERS CUSTOMERS CAN ADD TO THEIR CART?

Yes. You can limit the number of upsell and cross-sell products that can be added to a customer’s cart and/or add a limit disclaimer to each item.

HOW MANY PRODUCTS CAN I INCLUDE IN AN OFFER?

You can include up to four products in an offer using the product selector, or up to 50 if choosing from a collection. It is best to keep the number of products upsold to a minimum to avoid confusing customers. We recommend a 1-2 product maximum for most offers.

IF AN OFFER HAS TWO PRODUCTS DISPLAYED, CAN A CUSTOMER CHOOSE BOTH OF THEM?

Yes, customers can add more than one product to their cart from an offer.

WHAT IF THE CUSTOMER’S BASKET TRIGGERS MORE THAN ONE OFFER?

If the customer's cart triggers multiple offers, they will be combined into one pop-up. You can read more about it in our help center.

WHAT ARE SOME EXAMPLES OF UPSELLS AND CROSS-SELLS I CAN OFFER?

Upsells: Upgrade a customer from a one pound bag of coffee to the two pound bag. Or, offer to replace the laptop in their cart with one that includes a faster processor.

Cross-sells: Offer a bottle of shoe polish to go with the pair of loafers a customer has just purchased, or suggest adding on a pair of socks. Offer a case for the glasses that were just added to your customer’s cart, or a laptop bag for the laptop they’re checking out with.

WHEN OFFERING A FREE GIFT WITH PURCHASE: WHAT’S THE DIFFERENCE BETWEEN UPSELL AND BOLD MOTIVATOR?

Bold Motivator can offer free products when customers spend a certain dollar amount, just like Upsell. The difference is, with Upsell, customers can choose their reward from a selection of products, while Motivator presents a pre-selected product for them to receive.

Motivator does not support variants on the promotional product, while Upsell & Discounts allows customers to select variants, such as color and size.

IS THERE A LIMIT TO THE NUMBER OF UPSELLS I CAN OFFER?

No, there is no limit to the number of offers that you can create. In fact, creating several highly-targeted offers is a great way to drive conversions.

WHAT 3RD PARTY INTEGRATIONS ARE AVAILABLE?

Upsell currently integrates with Bold Cashier, Bold Brain, Bold Subscriptions, Bold Options, and Yotpo.

CAN I TRY IT BEFORE I BUY?

Yes. We offer a 14-day free trial for Upsell, and you can uninstall anytime during the trial at no charge.

DOES IT WORK WITH MY PLATFORM?

Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through our API. Contact us today to discuss your needs.

WHAT ARE THE SETUP FEES?

Our Merchant Success team is available to answer any questions you might have, or to walk you through the steps needed to get the app up and running on your store.

DO 3RD PARTY INTEGRATIONS INCUR ADDITIONAL COSTS?

There may be additional fees associated with additional apps or individual integrations; view the individual app pages to find out if any other individual rates apply.

HOW DO I INSTALL BOLD UPSELL?

Simply click here to start the installation process, and follow the install instructions provided. Contact our Merchant Success team for more information, or if you need help throughout the process.

Increase your average order value.

Increase the amount of every transaction that goes through your store with perfectly curated upsell and cross-sell offers. Click on the 'install' button below to get started.

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To set up Bold Upsell on your store, simply enter your information below and click “Install” to get started.

If you have any questions along the way, someone from our Merchant Success team can walk you through the process.

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Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through Bold’s API. Simply fill out the information below, and our team will get back to you within 24-48 hours to discuss your needs.

Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through Bold’s API. Simply fill out the information below, and our team will get back to you within 24-48 hours to discuss your needs.

Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through Bold’s API. Simply fill out the information below, and our team will get back to you within 24-48 hours to discuss your needs.

Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through Bold’s API. Simply fill out the information below, and our team will get back to you within 24-48 hours to discuss your needs.

Bold Upsell currently works out-of-the-box on Shopify, and can be integrated with any platform through Bold’s API. Simply fill out the information below, and our team will get back to you within 24-48 hours to discuss your needs.

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