Migrating to Bold Subscriptions for Shopify Checkout

Are you a merchant impacted by the upcoming October 18 migrations deadline from Shopify? Do you have questions about what you need to do, and what to expect from Bold Subscriptions for Shopify Checkout? If so, you’ve come to the right place!

As one of Shopify’s most established partners, Bold is trusted by more than 40,000 subscription brands, and has successfully migrated thousands of merchants. With more than a decade of experience, our in-house team of experts know Shopify and subscriptions better than anyone, and are here to help you every step of the way.

So, what do you need to know about a migration to Bold Subscriptions for Shopify Checkout? Read on to find out what to expect from the process and the benefits of migrating to Bold Subscriptions V2, along with some of your most asked questions!

What’s the deadline, and who does it affect?

Due to Shopify’s updated policies, subscription apps not directly integrated with Shopify Checkout will no longer be able to accept or process subscription orders after October 18, 2024. This deadline affects all Shopify merchants using a subscriptions app that is not supported by Shopify Checkout.

For existing customers of Bold, this only affects those on V1 of our Subscriptions app. If you are using V1, you will need to migrate to the V2 app by the October 18 deadline to avoid any interruptions to your business.

If you’re already using Bold Subscriptions for Shopify Checkout (V2), you do not need to migrate and will experience absolutely no interruptions to your business. If you’re not sure what version you’re on, just check your Shopify apps list! If your application name is Bold Subscriptions, you’re already on the latest version that utilizes Shopify Checkout.

If you’re not a customer of Bold, but are using a subscriptions app with a legacy checkout like Recharge V1 or PayWhirl, you too will be required to migrate by the October 18 deadline.

Whether you’re migrating from Bold V1 to V2, or another subscription app, we understand that this can feel like a huge change. Rest assured, our team is here to provide you with an industry-leading, white glove migration experience, that includes dedicated and friendly support before, during and after migration. Just take it from Mindi Oaten Art!

“Transitioning to Bold Subscriptions for Shopify Checkout turned out to be an effortless process and a remarkable decision for my website. The Bold team displayed exceptional professionalism, facilitating a successful migration without any service interruptions or downtime. I wholeheartedly recommend upgrading to Bold Subscriptions with Shopify Checkout.”

Ready to get started? Schedule your migration now.

What does a migration entail?

Migrating to Bold Subscriptions for Shopify Checkout has never been easier. Our dedicated Migrations team offers white-glove service backed with years of experience to help get you set up quickly.

You do not need any technical expertise to migrate. Our team will handle the majority of the work and all of the technical (non-custom) work. The only things our team cannot do are the things that only a merchant has permission to do. This includes:

1. Installing Bold Subscriptions for Shopify Checkout
2. Adding the widget to your theme
3. Setting up your subscription groups with discounts and frequencies
4. Setting up your payment gateway
5. And lastly, testing the app to make sure it’s working as expected

After that, our team will review the setup, and when everything is ready to go, you’ll be asked to make your new theme live in your store. That’s it! For 99% of migration cases, it’s that easy. In fact, most migrations can be completed in just a few hours.

If your website is more customized, we can help with that too. If your technical team or agency requires additional support, we have API and technical specialists that can work to answer specific questions based on your build. Just include the specific details about your custom build in the notes when you submit your migration request. You can also check out our Developer docs here.

For step-by-step instructions with walk-through videos, check out this article.

Is there a cost associated with migrating?

Nope! Whether you’re a current customer migrating to V2, or you’re migrating from another app provider, there’s zero cost. In fact, for brands migrating to Bold, we’re excited to offer the first 3 months of app fees completely free!*

What payment gateways are supported on Shopify Checkout?

The following payment gateways are supported for subscriptions:

• Shopify Payments
• PayPal Express
• Authorize.net
• Adyen
• Stripe

If you are located in a country or region where Shopify Payments is not available, choose from any of the other payment gateways listed above. Please note that Stripe is only available to select merchants in cases where your store cannot use Shopify Payments.

While you are not required to use Shopify Payments to use Shopify Checkout, it is one of the easiest ways to accept payments online. One of the benefits to using Shopify Payment is that you can enable Shop Pay, allowing customers to save their shipping and payment information and check out faster.

Don’t see your preferred payment gateway method listed? Reach out to Shopify for further support.

How will a migration impact my customers?

Your customers will not incur any disruption with a migration to Bold Subscriptions for Shopify Checkout. In fact, your customers will not even know a migration is happening! Your customers don't need to take any action following a migration, unless you are introducing a change to your settings or subscription offering. If you have concerns, our team can confirm whether any changes you want to make will impact your existing subscribers.

How long does a migration take?

Some migrations can easily be completed in less than a day once they are scheduled with our team, while others can take a few months. It all depends on the complexity of your store’s set up. Once you submit your migration request, a member of our team will reach out and assess your specific needs and work with you to build a timeline that works for you and your business.

What happens if I don’t migrate by the deadline?

If you choose to not migrate, your store will no longer be able to accept or process any subscription orders after October 18, 2024. We understand that subscriptions are an important part of your business and are here to help you migrate as seamlessly as possible before this date so you don’t experience any interruptions to your subscriptions business.

The new and improved Bold Subscriptions for Shopify Checkout

A migration to Bold Subscriptions for Shopify Checkout is also an opportunity to level up your subscriptions business with the latest advancements in subscriptions! Our team of experts have been working tirelessly to build new features (many of them guided by your feedback!) and continuously improving existing ones. This spring we announced some of our most exciting product updates to date at our keynote, Unveiled.

This announcement couldn't be more perfectly aligned with our original mission from 2009 to help stores like you, sell more on Shopify.

For the past year, our team has been working hard to make Bold Subscriptions the highest converting, and highest order maximizing solution on Shopify.

This is all made possible with what we call the Maximizers™. The Maximizers™ will help increase revenue at every point of your subscriber’s journey. With the rising costs of running a business, including the costs to advertise, there’s a massive opportunity to maximize the value of your most loyal customers—your subscribers.

In addition to our new Maximizers™, we’ve introduced a ton of other improvements and features to the app, including:

• Passwordless login
• Prepaid Subscriptions, done right
• Convertible subscriptions
• Dynamic Discounts
• And so much more, with more releases on the way!

If you’ve been putting off a migration to Bold Subscriptions for Shopify Checkout, don’t wait any longer! With the deadline fast approaching, there’s sure to be a number of other merchants in the exact same position as you.

Get it done early so you can spend some time familiarizing yourself with the new app, and preparing for the busiest shopping season of the year! We want you to be successful, and are here to ensure you have the help you need.

For more information on migrating to Bold Subscriptions for Shopify Checkout including more FAQs, check out our Help Center article. Still have questions? Our Support Team is here to help — just ask!

Ready to migrate to Bold? It's fast, free, and easy. Simply click the link below to connect with our Migrations team and start the process!