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Expert Deep Dive
Season 2
Episode 30

Richard Kestenbaum: What metrics matter for ecommerce brands today?

What metrics matter for ecommerce brands today? We asked Richard Kestenbaum, investment banker and co-founder of Triangle Capital with 20 years experience working in the rapidly evolving retail industry. This episode is a must-listen for ecommerce merchants and enterprise business leaders.

Apr 14, 2022
46:28

What metrics matter for ecommerce brands today? We asked Richard Kestenbaum, a New-York based investment banker and co-founder of Triangle Capital who has spent the last 20 years working with consumer facing brands.

Kestenbaum brings a tremendous wealth of knowledge and experience — from fashion, apparel, and beauty, to pet retail and subscriptions. A regular contributor to Forbes business blog, Kestenbaum shares the latest ecommerce trends, technology, and metrics you should be aware of whether you are just starting out, or leading a high-growth enterprise.

"Almost every retailer and brand has a product that's suitable for subscription. It's a great way to keep your clients."

- Richard Kestenbaum, Co-founder & Partner Triangle Capital

Some topics we discuss are:

  • Metrics and key indicators used to determine whether a business is performing well or not.
  • The rapid rise of the subscription economy and what the future holds for subscription brands.
  • Why certain subscription verticals are performing better than others.
  • How AI has influenced retail and the future of machine learning commerce.
  • Omnichannel vs. Omniretail commerce and the rise of “anywhere” commerce.
  • The top challenges facing retailers in commerce today, the latest trends and technologies shaping the marketplace.
About the guest
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Richard Kestenbaum

Co-founder & Partner, Triangle Capital