๐ Turn one-time holiday shoppers into year-round customers โ
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A cancelled subscriber isn't a lost customer.
Most brands lose a customer the moment they cancel. Bold and rePete don't let that happen โ canceled subscribers are automatically converted to AI-powered reorder nudges, keeping the relationship alive on the customer's terms.
Your CAC assumed they'd
stay subscribed.
Every subscriber acquisition cost is based on an LTV assumption. When customers cancel before break-even, that money is gone, unless there's a bridge from subscription to repeat purchase.
A cancelled subscriber isn't a lost customer
Subscriptions aren't for everyone โ rigid billing cycles, over-stocking, life changes. But the product preference is real. This integration keeps the relationship alive on the customer's terms.
Protect CAC, extend LTV
Subscriber CAC is only justified when LTV assumptions hold. The Flow bridges the gap between cancellation and continued purchase โ recovering the revenue acquisition cost was counting on.
Live in under 3 minutes
A pre-built Shopify Flow template connects Bold Subscriptions and rePete automatically. Download, install, done. No developer work. No ongoing management.
No warm-up, no manual work
rePete builds predicted schedules from existing purchase history the moment a cancellation fires. No 1โ2 reorder delay. No team needing to re-engage cancelled subscribers.
Cancellation triggers enrollment. Automatically.
Shopify Flow bridges Bold Subscriptions and rePete. The moment a cancellation fires, the customer is enrolled and reorder predictions begin.
Customer subscribes
Recurring orders active. Subscribe & Save discount applied at checkout.
Active subscriberSubscriber cancels
Loved the product. Didn't love the commitment. Bold fires a cancellation event in Shopify.
Subscription cancelledFlow triggers instantly
Pre-built Flow detects the cancellation and immediately passes the customer to rePete.
Enrolled in rePetePredictions built immediately
Purchase history is already in Shopify. rePete starts predicting the reorder window right away โ no warm-up needed.
Schedule predictedPersonalised nudge sent
Well-timed, on-brand message by SMS, email, push, or WhatsApp โ when they're predicted to be running low.
Nudge deliveredRepeat customer retained
They reorder on their terms. No subscription. CAC pays out. LTV extends. The relationship continues.
CAC recoveredWhat changes when you connect both apps.
Cancelled subscriber. Dead end.
- Cancellation marks the end of the customer relationship
- rePete doesn't pick up the customer until they reorder 1โ2 more times on their own
- CAC goes unrecovered if they cancelled before break-even
- No personalised outreach to bring them back
- Merchant has to manually identify and re-engage cancelled subscribers
- Revenue gap between cancellation and eventual reorder goes unfilled
Cancelled subscriber. New chapter.
- Cancellation automatically triggers rePete enrolment โ zero delay
- rePete builds predicted schedule from existing purchase history โ no warm-up
- CAC gets the LTV extension it was counting on
- Personalised reorder nudge sent at exactly the right moment, on the right channel
- Fully automated โ no manual work for the merchant
- Customer buys on their own terms โ repeat revenue without subscription friction
Two use cases. One solution.
Solves a revenue problem for the store owner and a metrics problem for marketing โ at the same time.
Store Owner
Spent real money acquiring subscribers, and watches that investment disappear every time someone cancels before break-even. The subscription model doesn't work for every customer, but the product does.
Marketing Manager
Reports on CAC and LTV knowing the numbers look worse every time a subscriber cancels early. Needs to show that subscriber acquisition spend is justified, and that the funnel doesn't end at cancellation.
Stay in the Flow.
Everything runs through Shopify Flow โ no code, no developer, no ongoing management. Download the template once, and every future cancellation is handled automatically.
Confirm Bold Subscriptions is installed and active
Your store needs Bold Subscriptions running with at least one active subscription group. The cancellation events that trigger this Flow come from Bold Subscriptions.
Install rePete from the Shopify App Store
rePete installs in minutes. Complete onboarding so your product catalog and customer purchase history are imported. First predictions are ready within 24 hours.
Download and install the pre-built Flow template
Download the Cancelled Subscriber โ rePete Enrolment template from the rePete Help Centre. Install it in your Shopify admin in one click โ no configuration required.
Every future cancellation is handled automatically
From this point on, every subscription cancellation triggers immediate rePete enrolment. No manual work. No missed windows. Reorder reminders go out when customers are predicted to be running low.