https://boldcommerce.com/shopify/maximize-every-subscriber 2025-04-18T01:46:37+00:00 weekly 0.8000 https://i.ytimg.com/vi/K9j1v7SYojY/mqdefault.jpg Subscription Upsells from Bold Together, Bold Subscriptions and Bold Upsell unlock new ways to sell more to your most loyal customers. Subscription Upsells are an easy way to get 10-15% more subscribers! When a shopper adds a product to the cart as a one-time order, the Subscription Upsells Maximizer triggers an upsell offer. The pop-up reminds the customer how much they'd save if they subscribe, how easy it is to manage the subscription, and any other benefits that come along with being a subscriber. This feature requires Bold Subscriptions and Bold Upsell. Try Bold Subscriptions for free: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=subscription+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+subscription+upsells Try Bold Upsell for free: https://shopify.pxf.io/KjB5oa?utm_source=youtube&utm_medium=subscription+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+subscription+upsells Learn how to Maximize Every Subscriber: https://boldcommerce.com/shopify/maximize-every-subscriber?utm_source=subscription+upsells&utm_medium=youtube&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+subscription+upsells 2024-08-08T14:04:32Z https://www.youtube.com/embed/K9j1v7SYojY 75 https://i.ytimg.com/vi/stOiaUYeXbY/mqdefault.jpg Convertible Subscriptions from Bold Watch conversion skyrocket with Convertible Subscriptions! Create a sample size of your product and offer "try before you subscribe", removing almost all friction from the initial subscriptions commitment. Customers can also subscribe to one product the first month, then automatically convert to a different product the next month. For example, selling a shaving kit the first month, then refill blades only going forward. This feature requires Bold Subscriptions. Try Bold Subscriptions for free: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=convertible+subscriptions&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+convertible+subscriptions Learn how to Maximize Every Subscriber: https://boldcommerce.com/shopify/maximize-every-subscriber?utm_source=convertible+subscriptions&utm_medium=youtube&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+convertible+subscriptions 2024-08-08T14:05:43Z https://www.youtube.com/embed/stOiaUYeXbY 103 https://i.ytimg.com/vi/YSlinJ0Y_HQ/mqdefault.jpg Customer Portal Upsells from Bold Together, Bold Subscriptions and Bold Upsell unlock new ways to sell more to your most loyal customers. Customer Portal Upsells are one of the easiest ways to increase the average order value of every subscriber. Nudge subscribers with curated offers based on what they're already subscribed to, and in just one click they can add items once to their next shipment, or ongoing as part of their subscription. No need to check out. This feature requires Bold Subscriptions and Bold Upsell. Try Bold Subscriptions for free: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=customer+portal+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+customer+portal+upsells Try Bold Upsell for free: https://shopify.pxf.io/KjB5oa?utm_source=youtube&utm_medium=customer+portal+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+customer+portal+upsells Learn how to Maximize Every Subscriber: https://boldcommerce.com/shopify/maximize-every-subscriber?utm_source=Customer+Portal+Upsells&utm_medium=youtube&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+Customer+Portal+Upsells 2024-08-08T14:04:51Z https://www.youtube.com/embed/YSlinJ0Y_HQ 75 https://i.ytimg.com/vi/9sEIQsQM7wU/mqdefault.jpg Express Add-ons from Bold Together, Bold Subscriptions and Bold Upsell unlock new ways to sell more to your most loyal customers. 90% of subscribers wished there were more opportunities for monthly add-ons! With Express Add-ons, logged in subscribers can add any product on the front of your store to their existing subscription with just a click. No need to re-enter payment information or go through checkout. This feature requires Bold Subscriptions. Try Bold Subscriptions for free: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=express+add-ons&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+express+add-ons Learn how to Maximize Every Subscriber: https://boldcommerce.com/shopify/maximize-every-subscriber?utm_source=express+add-ons&utm_medium=youtube&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+express+add-ons 2024-08-08T14:05:29Z https://www.youtube.com/embed/9sEIQsQM7wU 72 https://i.ytimg.com/vi/jQz49mw5Dho/mqdefault.jpg Subscription Email Upsells from Bold Together, Bold Subscriptions and Bold Upsell unlock new ways to sell more to your most loyal customers. With Subscription Email Upsells, nudge customers with offers via email that they can accept with a click. No need to go through checkout to enter payment details. Customize emails to your own style and branding. With Passwordless Login enabled, you won’t lose customers to a forgotten login password. This feature requires Bold Subscriptions and Bold Upsell. Try Bold Subscriptions for free: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=subscription+email+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+subscription+email+upsells Try Bold Upsell for free: https://shopify.pxf.io/KjB5oa?utm_source=youtube&utm_medium=subscription+email+upsells&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+subscription+email+upsells Learn how to Maximize Every Subscriber: https://boldcommerce.com/shopify/maximize-every-subscriber?utm_source=subscription+email+upsells&utm_medium=youtube&utm_campaign=keynote+sliced+one+minute+explainer+video+youtube+customer+portal+upsells 2024-08-08T14:05:15Z https://www.youtube.com/embed/jQz49mw5Dho 53 https://boldcommerce.com/blog/upselling-techniques-proven-to-maximize-holiday-sales 2025-04-18T01:46:37+00:00 weekly 0.8000 https://i.ytimg.com/vi/IYakGnebtKA/mqdefault.jpg Post Purchase One-Click Upsells After Checkout on Shopify - Black Friday to the MAX Post Purchase one-click Upsells after checkout are one of the best ways to increase the size of every order! We see 20-30% conversion on these offers. The reason is simple. The customer just placed an order from you, they trust you, they're excited, and best of all they don't even need to go through checkout again! It's one click and it's added it to the order they just placed! If the customer doesn't add the upsell after checkout, after 5 minutes the order is created in your Shopify admin just like normal You can turn upsells after checkout on in less than 60 seconds! Get started with Post Purchase Upsells and try Bold Upsell for free here: https://shopify.pxf.io/KjB5oa 2024-10-07T22:26:22Z https://www.youtube.com/embed/IYakGnebtKA 254 https://i.ytimg.com/vi/QVt73p12qyg/mqdefault.jpg Upselling by email - Black Friday to the MAX Imagine taking all the power of Bold Upsell, but packaging it into an email that gets sent out after a customer places an order? Pretty neat right?! This is different than just any email from Klaviyo, or any other email tool. These are offers perfectly targeted to compliment what the customer just purchased, and they convert like crazy! The customer simply just clicks the offer and it takes them directly to checkout, and it's one more click and they're done! Get started with Post Purchase EMAIL Upsells and try Bold Upsell for free here: https://shopify.pxf.io/KjB5oa 2024-10-07T22:28:33Z https://www.youtube.com/embed/QVt73p12qyg 146 https://i.ytimg.com/vi/U_tq452DC3Q/mqdefault.jpg Mystery Box Upsells on Shopify - Black Friday to the MAX Everyone LOVES a surprise! Mystery boxes are a great way to get rid of extra inventory, and they convert like magic! We've seen stores converting over 40%, and one store in the video made over $3 Million alone on their mystery box upsells. Mystery Box Upsells, and Surprise Box Upsells are one of the EASIEST ways to make more money on any Shopify store, and everyone can run them! Remember, you can put these anywhere. On product pages, in the cart drawer, in the checkout, post purchase, email upsells, and in subscriber portals and upcoming subscriber emails! Get started with Mystery Box Upsells and try Bold Upsell for free here: https://shopify.pxf.io/KjB5oa 2024-10-07T22:29:41Z https://www.youtube.com/embed/U_tq452DC3Q 213 https://i.ytimg.com/vi/qqT4kqqSX2Q/mqdefault.jpg Upsell Donations on Shopify - How to accept Donations on Shopify Did you know if you accept donations of $20 or less from customers when they checkout, you get the tax receipt? Upselling a donation on Shopify is a GREAT way to align your brand with a cause, create customer loyalty, and get a really nice tax write-off at the end of the year! Accepting donations on Shopify is easy! Simply create a product that will be your donation product. Set the variants at the amounts you want to accept ($2, $5, $10 etc). Ideally keep them all under $20 so you don't have to issue tax receipts and instead you get the tax credit. Then at the end of the year, simply run a report on sales for that product, and that's what you need to donate! Easy peasy! Try Bold Upsell for free here to set these offers up today: https://shopify.pxf.io/KjB5oa 2024-10-07T22:30:41Z https://www.youtube.com/embed/qqT4kqqSX2Q 145 https://i.ytimg.com/vi/a0LCavSKxuI/mqdefault.jpg Upsell Funnels for Shopify - Take your Black Friday to the MAX! Upsell and Cross-sell funnels on Shopify let you offer more products to customers that accept the initial offer, and different products to customers that decline it. It's one of the best ways to maximize the average order value of every single checkout on your @shopify store! Try Bold Upsell for free here: https://shopify.pxf.io/KjB5oa 2024-10-07T22:31:38Z https://www.youtube.com/embed/a0LCavSKxuI 166 https://boldcommerce.com/blog/turn-one-time-shoppers-into-year-long-subscribers 2025-04-18T01:46:37+00:00 weekly 0.8000 https://i.ytimg.com/vi/o_7dEFO1qEI/mqdefault.jpg Default to Subscribe: Tips to maximize Black Friday/Cyber Monday success Take your Black Friday/Cyber Monday to the max by turning your one-time shoppers into year long-subscribers. Tip #1: Default to Subscribe This one simple change can increase subscription over 20%, so make sure it's on for Black Friday and throughout the holidays. Or all year-long! Try Bold Subscriptions free for 30 days: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=default_to_subscribe&utm_campaign=youtube_default_to_subscribe 2024-09-13T23:52:17Z https://www.youtube.com/embed/o_7dEFO1qEI 94 https://i.ytimg.com/vi/rVppx9EyPHE/mqdefault.jpg Subscription Upsells: Tips to maximize Black Friday/Cyber Monday success Take your Black Friday/Cyber Monday to the max by turning your one-time shoppers into year long-subscribers. Tip #2: Subscription Upsells This holiday season, make sure to turn on Subscription Upsells and you can expect to turn roughly 6% more one-time buyers into subscribers! When a customer adds a product to their cart as a one-time purchase, show them an upsell offer to upgrade to a subscription and save! It's the perfect spot to remind them how much they save by subscribing, that they can cancel, edit, skip, or pause anytime, and any other benefits or perks that come with a subscription. Try Bold Subscriptions free for 30 days: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=subscription_upsells&utm_campaign=youtube_subscription_upsells Try Bold Upsell free for 30 days: https://shopify.pxf.io/KjB5oa?utm_source=youtube&utm_medium=subscription_upsells&utm_campaign=youtube_subscription_upsells 2024-09-13T23:53:28Z https://www.youtube.com/embed/rVppx9EyPHE 184 https://i.ytimg.com/vi/8PePQ-c_v0c/mqdefault.jpg Dynamic Discounts: Tips to maximize Black Friday/Cyber Monday success Take your Black Friday/Cyber Monday to the max by turning your one-time shoppers into year long-subscribers. Tip #3: Dynamic Discounts Dynamic Discounts is one of the newest features from Bold Subscriptions, and one you'll definitely want to use over the holidays. With Dynamic Discounts, you can give one discount on the first month when customers order a subscription, and then change to a different discount on a month you specify. Watch your subscription conversion go through the roof this year with an offer like this! Try Bold Subscriptions free for 30 days: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=dynamic_discounts&utm_campaign=youtube_dynamic_discounts 2024-09-13T23:54:17Z https://www.youtube.com/embed/8PePQ-c_v0c 94 https://i.ytimg.com/vi/JeazPSWsXxs/mqdefault.jpg Subscription Promo Packs: Tips to maximize Black Friday/Cyber Monday success Take your Black Friday/Cyber Monday to the max by turning your one-time shoppers into year long-subscribers. Tip #4: Subscription Promo Packs You're spending a ton of ad dollars, time and energy to get customers to your store this holiday season, so it's in your best interest to do everything possible to get them to convert. The shops using Bold Subscriptions that see the best conversion offer an amazing package month one that then converts into the regular subscription ongoing. Setting this up is easy with the new Convertible Subscriptions Maximizer™. Convertible Subscriptions is a feature that automatically switches the products in a subscription after the first shipment. It's great for things like "subscribe to the scent diffuser, and then just get the scents every month after". But it's also great for promotional events like Black Friday. Try Bold Subscriptions free for 30 days: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=subscription_promo_packs&utm_campaign=youtube_subscription_promo_packs 2024-09-13T23:55:18Z https://www.youtube.com/embed/JeazPSWsXxs 114 https://i.ytimg.com/vi/98mSIZd7aRo/mqdefault.jpg Optimize for Success: Tips to maximize Black Friday/Cyber Monday succes Take your Black Friday/Cyber Monday to the max by turning your one-time shoppers into year long-subscribers. Tip #5: Optimize for Success The simple convenience of a subscription is not a differentiator. A lot of stores offer subscriptions. You need to convey why your subscription, or better put, your “membership”, is so much better than the rest. List all the benefits clearly. Don't trust that customers will understand how your subscription discounts work. Make it large and obvious on your product pages: "SAVE 50% YOUR FIRST MONTH!" At the end of the day, the only true value is perceived value, so make sure your customers understand what they're getting, what they're saving, just how amazing and exclusive your offer is, and why you're better than anyone else! Try Bold Subscriptions free for 30 days: https://shopify.pxf.io/oqNMRg?utm_source=youtube&utm_medium=optimize_for_success&utm_campaign=youtube_optimize_for_success 2024-09-13T23:56:06Z https://www.youtube.com/embed/98mSIZd7aRo 65 https://boldcommerce.com/media-kit 2025-04-18T01:46:37+00:00 weekly 0.8000 https://i.ytimg.com/vi/qSMavBYFWvI/mqdefault.jpg A Bold new era Here at Bold we have always pushed the boundaries of ecommerce, building products, services and a team at Bold that thrives on the success of the brands we serve, and the culture we foster. But one thing that hadn’t changed or evolved much over the years, until now, was the look and feel of our brand. And while our core values haven’t changed, who we serve and what we offer has evolved. So we’ve refreshed our brand to better reflect what we’re all about: making checkout better. 2022-11-17T17:45:10Z https://www.youtube.com/embed/qSMavBYFWvI 61 https://boldcommerce.com/shopify/unveiled 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/YM0pOyDBLvE/mqdefault.jpg UNVEILED: New Product Announcements from Bold Apps for Shopify 🎉 Together, Bold Subscriptions and Bold Upsell unlock new ways to sell more to your most loyal customers. Easily turn one-time purchases into subscriptions, and boost the size of existing subscriber orders with upsells and cross-sells across the subscriber journey. Meet that Maximizers here: https://boldcommerce.com/shopify/subscriptions Learn more about AI Powered Smart Upsells here: https://boldcommerce.com/shopify/bold-upsell 2024-06-05T16:51:16Z https://www.youtube.com/embed/YM0pOyDBLvE 1154 https://boldcommerce.com/blog/maximize-every-subscriber?__hstc=102222494.3ba0449378a77450a5856f286f187e4d.1695248333400.1723237615271.1723490398608.164&__hssc=102222494.4.1723490398608&__hsfp=3149345536 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/KIpDD1R64Zk/mqdefault.jpg Upsell a Subscription using Bold Upsell and Bold Subscriptions In this video, Brysen provides a brief description and steps on how to upsell a subscription using Bold Upsell and Bold Subscriptions. 0:00 - Intro 0:36 - Step 1: Create Subscription Group 2:13 - Step 2: Create Upsell Offer 3:52 - Example Offer Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/49cgHQB ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Upsell on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/32mVKkh -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2023-10-30T14:12:48Z https://www.youtube.com/embed/KIpDD1R64Zk 285 https://i.ytimg.com/vi/bSx8cfdaUE0/mqdefault.jpg Express Add-Ons with Bold Subscriptions In this video, Brysen goes over the Express Add-ons Widget with Bold Subscriptions. Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/4bzrHZf ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Subscriptions on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/3R4fqD5 -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-05-28T19:25:40Z https://www.youtube.com/embed/bSx8cfdaUE0 151 https://i.ytimg.com/vi/Y2_DXQfSsCQ/mqdefault.jpg Create a Subscription Customer Portal Offer using Bold Upsell and Bold Subscriptions In this video, Brysen provides a brief description and steps on how to create a Subscription Customer Portal offer using Bold Upsell and Bold Subscriptions. Create a Standard Subscription Group ➤ https://bit.ly/4araUqi Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/3x86rKP ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Upsell on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/32mVKkh -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-03-25T16:37:14Z https://www.youtube.com/embed/Y2_DXQfSsCQ 136 https://i.ytimg.com/vi/lKB-a4AU0jM/mqdefault.jpg Create a Subscription Upcoming Order Email Offer Walkthrough In this video, Brysen provides a brief description and steps on how to create a Subscription Upcoming Order Email offer using Bold Upsell and Bold Subscriptions. Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/4bHkB4k ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Upsell on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/32mVKkh -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-05-16T17:16:42Z https://www.youtube.com/embed/lKB-a4AU0jM 274 https://i.ytimg.com/vi/ZYE9kc181BE/mqdefault.jpg Convertible Subscriptions with Bold Subscriptions In this video, Brysen goes over Convertible Subscriptions with Bold Subscriptions. Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/4esZQvu ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Subscriptions on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/3R4fqD5 -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-06-19T19:53:07Z https://www.youtube.com/embed/ZYE9kc181BE 245 https://boldcommerce.com/blog/gift-subscriptions-on-shopify-with-govalo-and-bold-subscriptions 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/wsUDc_-26J8/mqdefault.jpg Govalo integration 2023-10-30T21:19:08Z https://www.youtube.com/embed/wsUDc_-26J8 77 https://i.ytimg.com/vi/xLG7uk8gcQM/mqdefault.jpg Gift Subscriptions on Shopify with New Govalo + Bold Subscriptions Integration Now you can offer seamless GIFT SUBSCRIPTIONS on Shopify with the new Govalo + Bold integration. All details here: https://blog.boldcommerce.com/gift-subscriptions-on-shopify-with-govalo-and-bold-subscriptions There's only one thing better than buying a subscription you absolutely love, it's buying one for a friend! If you use Bold Subscriptions V2 and the new Govalo integration, now all your customers can enjoy buying gift subscriptions too! Govalo is a leading gifting app for Shopify and they've just completed an integration with Bold Subscriptions that allows seamless subscription gifting, and fully automates the process! It's a brand new integration and if you're interested in selling gift subscriptions, you can request early access here: https://blog.boldcommerce.com/gift-subscriptions-on-shopify-with-govalo-and-bold-subscriptions When customers purchase a gift subscription they select how many months it should be for (3, 6, 12, etc) and if they'd like to include any special message. From there, Govalo automatically sends a gift email letting the recipient know they've just been gifted a subscription the same day, or on a specified date (birthday or holiday). The recipient then can then activate their gift subscription when they're ready! The recipient enters their own address and manages the subscription as though it was their own, the only difference being it's free for the period of time that was gifted to them. What's best of all? When the gifted period runs out, the recipient can keep the subscription recurring but billed to their own credit card. Which is exactly what you want in the end, another subscriber 🙌 2022-05-10T18:26:32Z https://www.youtube.com/embed/xLG7uk8gcQM 575 https://boldcommerce.com/blog/take-upselling-to-the-next-level 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/6eFAHxCMy6I/mqdefault.jpg Introducing Upsell Funnels for Shopify This game changing new feature is part of our Bold Upsell app for Shopify! 👉 https://bit.ly/2RMyg1f It offers your customers a series of upsells during the most crucial part of your sales funnel, ultimately helping you make more money. Learn more here 👉 https://bit.ly/2RMyg1f 2018-11-08T22:07:38Z https://www.youtube.com/embed/6eFAHxCMy6I 80 https://boldcommerce.com/blog/navigating-bold-subscriptions 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/ACIEkFgs-dc/mqdefault.jpg Top 10 What's New: Navigating Bold Subscriptions for Shopify Checkout In this video, learn about the top 10 features that you're used to from Bold Subscriptions V1 and how they are different with Bold Subscriptions for Shopify Checkout. 00:00 - Intro 00:28 - #1 UI 00:53 - #2 Activity Log 01:24 - #3 Active Subscriptions 02:16 - #4 Advanced Options 02:44 - #5 Run a report/Finding reporting 03:10 - #6 Bulk changes 03:40 - #7 Shopify Admin 04:15 - #8 Subscription Only Product 04:57 - #9 Integrations 05:20 - #10 Checkout 05:42 - Outro ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Subscriptions on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/3R4fqD5 -------------------------------- CONNECT WITH US -------------------------------- X posts Check out our latest Tweets ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-08-23T18:35:04Z https://www.youtube.com/embed/ACIEkFgs-dc 361 https://boldcommerce.com/blog/discount-code-stacking-and-support-for-shopify-pos 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/jnYLEvpixKc/mqdefault.jpg Discount Code Stacking with Custom Pricing In this video, Brysen goes over discount code stacking with Custom Pricing. 0:00 - Intro 0:40 - Setup 1:22 - Storefront Examples 2:28 - Push Changes to Storefront Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/3J29arI ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Custom Pricing on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/4chM1ip -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-04-03T21:11:50Z https://www.youtube.com/embed/jnYLEvpixKc 182 https://i.ytimg.com/vi/GWUACSIEAFM/mqdefault.jpg Shopify POS with Custom Pricing In this video, Brysen goes over the integration between Shopify POS and Bold Custom Pricing. Prefer to follow along with a step-by-step? Visit our Help Center Article: 📚 https://bit.ly/49ZWZYu ----------------------------------------- VISIT OUR HELP CENTER ----------------------------------------- There's plenty of great information about Bold Custom Pricing on our Help Center. Learn about a feature you didn't know about, check out our step-by-step instructions on getting things running, or read some of our FAQs. Take a look for yourself ➤ https://bit.ly/4chM1ip -------------------------------- CONNECT WITH US -------------------------------- X Check out our latest X posts ➤ https://bit.ly/2Z4nqKX FACEBOOK Follow our Facebook page ➤ https://bit.ly/3PnMHIg 2024-03-18T13:43:33Z https://www.youtube.com/embed/GWUACSIEAFM 148 https://boldcommerce.com/blog/increase-aov-this-black-friday-with-bold-upsell 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/p8UQlV1rih0/mqdefault.jpg Gogh Jewelry Design x Bold Upsell success story Hear why Gogh Jewelry Design owner and creator, Szilvia Gogh, loves the Bold Upsell app, and the techniques she's used to make it a 'money-making-machine'. Try ANY Bold Upsell plan (including Unlimited Plus) free for 14 days! Get started :arrow_right: https://shopify.pxf.io/KjB5oa 2023-11-17T15:23:49Z https://www.youtube.com/embed/p8UQlV1rih0 99 https://i.ytimg.com/vi/NzBeIX62_KE/mqdefault.jpg Upsells vs Cross-sells on Shopify Product Upsell: 👉 http://bit.ly/2yLCaRi Today we're introducing the TRUE UPSELL feature for the Bold Product Upsell Shopify app. Upsells and Cross-sells are two very different things, and this video helps explain that. One of the great things about the app is you can run Upsells AND Cross-sells, or even both at the same time! 2017-10-16T16:46:08Z https://www.youtube.com/embed/NzBeIX62_KE 61 https://boldcommerce.com/blog/4-secrets-to-mastering-the-art-of-daily-deals 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/-B6PxRMHWww/mqdefault.jpg Setting up a Daily Deal with Bold Discount for Shopify Daily Deals are SUPER easy to set up on Shopify with Bold Discount. The best part is the products are automatically added to your Daily Deals collection when they go on sale and then removed when the sale is over. If you don't have Bold Discount, you can try it free here: https://shopify.pxf.io/R50QP7 2023-11-08T18:37:40Z https://www.youtube.com/embed/-B6PxRMHWww 213 https://boldcommerce.com/blog/curated-box-subscriptions 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/OW5V1hmQNw4/mqdefault.jpg Become a curation sensation with a curated subscription box Curated subscription boxes are full of carefully selected items that appeal to an audience with specific interests, lifestyles, or values. While some of these items may be available elsewhere, it’s the act of bringing them together for a unique experience that attracts subscribers. For most businesses that offer this type of subscription, like Birchbox or Loot Crate, the box is their core offering, but it can also be combined with elements of other subscription models to help you create a one-of-a-kind service. Learn more about curated subscriptions in our ebook 7 Subscription Models to Master, or our blog article. https://start.boldcommerce.com/7-subscription-models-to-master-ebook https://blog.boldcommerce.com/curated-box-subscriptions 2020-10-26T16:17:28Z https://www.youtube.com/embed/OW5V1hmQNw4 90 https://boldcommerce.com/blog/one-click-upsell-shopify 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/LKQXbG_CgbU/mqdefault.jpg Creating an upsell offer We’ll walk you through how to create a “true” upsell offer. That mean that you offer a more valuable product that will replace the item the shopper just selected. To learn more about creating after-checkout-upsell visit https://blog.boldcommerce.com/upsells-after-checkout-on-shopify 2019-08-26T20:05:27Z https://www.youtube.com/embed/LKQXbG_CgbU 295 https://i.ytimg.com/vi/Xm6ICm8-mTU/mqdefault.jpg Creating a cross-sell offer Learn how to create a cross-sell offer on Shopify using the Bold Product Upsell app. 2019-08-26T19:57:11Z https://www.youtube.com/embed/Xm6ICm8-mTU 345 https://boldcommerce.com/shopify/bfcm-2024-webinar 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/S2deEmH3mIM/mqdefault.jpg How to Maximize Sales this Black Friday Webinar 2024-10-18T17:44:06Z https://www.youtube.com/embed/S2deEmH3mIM 2837 https://boldcommerce.com/episodes/maximize-every-subscriber-live-from-subsummit 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/ITsnO-HGX8I/mqdefault.jpg Maximize Every Subscriber LIVE from SubSummit Welcome to Own Your Commerce live from SubSummit in Dallas! Join Bold Commerce Co-Founder Jay Myers and The Subscription Doc, Matthew Holman as they talk about how you can stretch your dollar further by maximizing every subscriber. Learn a few simple steps you can start with today using our latest product innovations in Bold Subscriptions. Why you should listen: ➡️ Learn practical ways to implement new features and strategies to maximize your subscriptions. ➡️ Gain insights from industry experts on overcoming common subscription challenges. ➡️ Enjoy the lively atmosphere of SubSummit with engaging conversations and real-world examples. Visit our website for more information: https://boldcommerce.com/shopify/maximize-every-subscriber #subscriptions #boldcommerce #maximizers #subscription 2024-07-02T21:59:46Z https://www.youtube.com/embed/ITsnO-HGX8I 3038 https://boldcommerce.com/episodes/peter-karpas-checkout-reimagined-bold-vision-unveiled 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/hS-qB00AMHE/mqdefault.jpg Peter Karpas: Checkout reimagined, Bold's vision unveiled Listen to this full episode, and all others here: https://boldcommerce.com/podcast In this episode of Own Your Commerce, host Jay Myers engages in a captivating conversation with Peter Karpas, CEO of Bold Commerce. The duo delves deep into the intricate world of ecommerce checkout, unveiling Bold Commerce's approach to transformation. Peter shares insights into his journey, the mission behind Bold Commerce, and why checkout is the heart of ecommerce success. They explore the challenges of the current checkout landscape, introduce the concept of Third Generation Checkout, and shed light on the Checkout Flows. From composable commerce to actionable strategies for brands, Peter guides listeners through the evolution of checkout. Unplugged anecdotes and memorable takeaways make this episode an enlightening journey toward optimizing profitability through innovative checkout experiences. Some of the topics we discuss are: The Checkout Revolution: Redefining ecommerce Landscape: Peter Karpas shares his journey to becoming the CEO of Bold Commerce and sheds light on the state of checkout today, including its challenges and the distinction between exceptional and lackluster checkout experiences. Unlocking Third Generation Checkout and Checkout Flows:The groundbreaking concept of Third Generation Checkout is introduced, along with the power trio framework that aims to transform the way brands approach checkout. Actionable Insights for a Checkout-Optimized Future: Practical steps are outlined for brands looking to enhance their checkout experiences and prevent revenue loss during the checkout process. Also mentioned in the podcast: Adam Grant, AfterPay, Amazon, American Express, Apple Pay, Buds Art Books, Etail, Ferrari, Gartner, Indigo - Chapters, Instagram, Intuit, Klarna, MACH Alliance, Magento, Mastercard, Meta, Oracle, Paypal, Product Rebels, Procter and Gamble, Shoptalk, Sezzle, Stewart NG Books, Tiktok, Visa, Vista Print, Xero. 2023-08-31T15:47:00Z https://www.youtube.com/embed/hS-qB00AMHE 3519 https://boldcommerce.com/episodes/sephoras-journey-from-beauty-to-digital-success 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/EBAutLJi_Mw/mqdefault.jpg Sephora's Journey: From Beauty to Digital Success Listen to this full episode, and all others here: https://boldcommerce.com/podcast Welcome to a special bonus episode of the Own Your Commerce Podcast! In this exciting episode, we’re chatting with two guests: Sree Sreedhararaj, the Chief Technology Officer of Sephora, and Thomas Mulried, Head of Sales and an industry expert from Orium, a leading agency specializing in composable commerce. Sephora, a renowned beauty retailer, has undergone a remarkable digital transformation in recent years, positioning themselves as an industry leader. Join us as Sree shares the inspirational story behind Sephora's digital journey, offering invaluable insights into their strategic approaches and how they have effectively conquered the market. Regardless of whether you're a Sephora customer or simply intrigued by their digital prowess, this conversation will undoubtedly inspire you. But the excitement doesn't stop there. We also have Thomas Mulried, an expert from Orium, who provides key insights into the world of composable commerce. If you're not familiar with composable commerce, don't worry! Thomas will guide us through the fundamentals, making this episode accessible to all listeners. Whether you're already committed to composable commerce, "composable-curious," or completely new to the concept, this conversation will equip you with a better understanding of how to maximize the return on investment in your own composable commerce journey. From Sephora's groundbreaking digital transformation to Orium's expertise in composable commerce, this conversation offers a wealth of actionable advice and inspiring stories. Tune in to gain exclusive access to the strategies and tactics employed by Sephora and Orium, empowering you to make informed decisions about your own ecommerce journey. Some of the topics we discuss are: Sephora's Digital Transformation: Learn about Sephora's inspiring digital journey, from their early stages to becoming a force in the market. Strategies for Digital Success: Gain insights from Sephora's CTO, Sree, as he discusses the specific strategies and tactics that have propelled Sephora to the forefront of the industry. Maximizing ROI with Composable Commerce: Dive into the world of composable commerce with Thomas Mulried from Orium, a leading agency in this space. Learn about the concept of composable commerce and how it can maximize your return on investment. 2023-06-14T15:14:10Z https://www.youtube.com/embed/EBAutLJi_Mw 3444 https://boldcommerce.com/episodes/puma-harry-rosen-and-forrestor-share-openly-about-success-they-ve-seen-leveraging-composable 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/-__k8GseGFA/mqdefault.jpg PUMA, Harry Rosen & Forrester on "Success with Composable Commerce". Listen to this full episode, and all others here: https://boldcommerce.com/podcast Special BONUS episode with guests from PUMA, Harry Rosen and Forrester. Dylan Valade, Head of Global E-Commerce Technology at PUMA and Tovi Heilbronn, Director of Digital Product & Experience at Harry Rosen reveal the strategies used designing their commerce tech stacks, and the successes they've seen. Also joining us is Senior commerce analyst from Forrester, Joe Cicman, who gives us insight into similar trends he's seeing in the marketplace. PUMA is a massive brands, selling in almost every country, in thousands of retail locations, in various digital channels, website, mobile apps, and with their main brand and sub brands. Harry Rosen is a 70 year old iconic fashion brand that is innovating their digital commerce experience a lot faster than so-called "young modern" brands. Both of these brands are iconic in their own way, and industry vets joining us openly share about their learnings in what has worked for them building out their digital commerce experience. 2023-03-14T17:32:46Z https://www.youtube.com/embed/-__k8GseGFA 3137 https://boldcommerce.com/episodes/thomas-mulreid-when-commerce-is-composable-hes-your-conductor 2025-04-18T01:46:37+00:00 weekly 0.6400 https://i.ytimg.com/vi/GSANq0tx3tY/mqdefault.jpg Thomas Mulreid: When commerce is composable, he’s your conductor Listen to this full episode, and all others here: https://boldcommerce.com/podcast Customizable, flexible and incredible customer experience. That’s what composable commerce provides, but is it for everyone? Our guest today, Thomas Mulreid, Head of Sales in Orium, brings a deep understanding of the Composable/Headless Commerce ecosystem and the future it holds to major brand transformation projects. In this episode we will go through definitions, examples and driving factors to get you well-versed in the composable space. Learn what composable commerce is, what is the difference between composable and headless and what are their benefits of going composable. Some of the topics we discuss are: New Year - New Brand: Get to know Thomas and his role at Orium, North America’s leading composable commerce consultancy & systems integrator. What is Composable Commerce?: Learn how the commerce space has evolved to become composable commerce, why brands are embracing it and the difference between composable and headless commerce. Missing pieces of the composable puzzle: Are there characteristics that are common among brands embracing composable? Is there an ideal operating model that businesses should adopt to be successful with composable? Why is checkout important in the composable space?: How well do brands understand checkout performance? 2023-01-16T18:00:10Z https://www.youtube.com/embed/GSANq0tx3tY 1984 https://boldcommerce.com/episodes/richard-kestenbaum-what-metrics-matter-for-ecommerce-brands-today 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/mqja1SJ_iK4/mqdefault.jpg S2 Ep 30 Richard Kestenbaum: What metrics matter for ecommerce brands today? Listen to this full episode, and all others here: https://boldcommerce.com/podcast What metrics matter for ecommerce brands today? We asked Richard Kestenbaum, a New-York based investment banker and co-founder of Triangle Capital who has spent the last 20 years working with consumer facing brands. Kestenbaum brings a tremendous wealth of knowledge and experience — from fashion, apparel, and beauty, to pet retail and subscriptions. A regular contributor to Forbes business blog, Kestenbaum shares the latest ecommerce trends, technology, and metrics you should be aware of whether you are just starting out, or leading a high-growth enterprise. Some topics we discuss: Metrics and key indicators used to determine whether a business is performing well or not. The rapid rise of the subscription economy and what the future holds for subscription brands. Why certain subscription verticals are performing better than others. How AI has influenced retail and the future of machine learning commerce. Omnichannel vs. Omniretail commerce and the rise of “anywhere” commerce. The top challenges facing retailers in commerce today, the latest trends and technologies shaping the marketplace. Guest bio: Richard Kestenbaum has been an investment banker for over 40 years and founded New York based Triangle Capital in 2003. Since then he has developed a long and successful track-record completing transactions for clients in consumer-facing businesses. With a focus on mergers, acquisitions, and capital raising, Kestenbaum shares his knowledge and experience regularly on a blog about consumers and trends hosted by Forbes.com. 2022-05-11T19:04:50Z https://www.youtube.com/embed/mqja1SJ_iK4 2781 https://boldcommerce.com/episodes/patrick-campbell-revenue-optimization-strategies 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/i1dHf_tgq2A/mqdefault.jpg S2 Ep29 Patrick Campbell: Revenue optimization for high-growth subscription brands. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Patrick Campbell, Founder and CEO of the Boston-based ProfitWell, has helped thousands of subscription brands optimize every step of their subscription — from onboarding, marketing and pricing, through retention, churn, and even cancellation. Campbell is a firm believer that even after a subscriber cancels there is still a huge opportunity to retain revenue. If you’re a subscription brand looking to take revenue optimization to the next level, this episode is packed full of tips, advice and actionable takeaways from one of the brightest minds in the subscriptions world. Some topics we discuss: Subscription churn and the meaning of “not all churn is equal.” The difference between regrettable churn and non-regrettable churn, voluntary vs. involuntary churn. Tactics for reducing churn and increasing retention for subscription brands. Key reactivation strategies merchants may be missing out on. Insights on different subscription durations - monthly, quarterly, annually. Cancellation flow optimization and offboarding strategies you can use to win customers back and keep them. Guest bio: Patrick Campbell is the Co-Founder and CEO of ProfitWell, the industry standard software for helping companies like Atlassian, Autodesk, Meetup, and Lyft with their monetization (through Price Intelligently) and retention strategies. ProfitWell also provides a turnkey solution that powers the subscription financial metrics for over eight thousand subscription companies (it’s free and plugs right into your billing system). Prior to ProfitWell Patrick led Strategic Initiatives for Boston based Gemvara and was an Economist at Google and the US Intelligence community. 2022-03-25T02:31:48Z https://www.youtube.com/embed/i1dHf_tgq2A 2781 https://boldcommerce.com/episodes/voucherify-a-bold-approach-to-promotions-that-actually-drive-higher-aov 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/p9TiYVG3V30/mqdefault.jpg Voucherify: A bold approach to promotions that actually drive higher AOV! Listen to this full episode, and all others here: https://boldcommerce.com/podcast In this episode we feature a comprehensive discussion on Voucherify, focusing on its role in enhancing ecommerce through innovative promotion strategies, including loyalty programs, dynamic discounts, referral schemes, and most importantly how to get it right for your store! Highlights 🛒 What is Voucherify, and how does it transform the ecommerce promotional landscape? 🎁 How does Voucherify extend beyond basic promotional tools offered by ecommerce platforms? 🤖 Can Voucherify provide examples of unique promotions it enables, such as dynamic discounts and bundled promotions? 🎯 What constitutes a good promotion, and how does Voucherify aim to achieve it? 📈 How does Voucherify help brands leverage their customer base for better promotion and retention strategies? 🚀 What real-life impact has Voucherify had on brands like EasyJet during challenging times? 🌟 Why is flexibility in promotion strategies critical for ecommerce brands, according to Voucherify's approach? 2024-04-11T01:32:27Z https://www.youtube.com/embed/p9TiYVG3V30 2176 https://boldcommerce.com/episodes/constructor-are-you-leveraging-the-untapped-power-of-search 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/J0WlTaomdYQ/mqdefault.jpg Eli Finkelshteyn - Constructor: Are You Leveraging the Untapped Power of Search? Listen to this full episode, and all others here: https://boldcommerce.com/podcast Summary This episode features a conversation with Eli Finkelshteyn, co-founder and CEO of Constructor.io, a product discovery platform built on AI and tailored for ecommerce. We dive into Constructor.io's approach to enhancing ecommerce search experiences, its notable clients, and the evolving nature of product discovery. We also dig deep into the nuances of ecommerce search, including the balance between technology and human shopping behaviors, and Eli offers insights into future trends in online retail. Highlights 🤖 How does Constructor.io enhance e-commerce search with AI? 🛍️ What distinguishes product discovery from traditional search? 📈 How do different e-commerce verticals like grocery and apparel utilize search differently? 💡 What innovative features are reshaping e-commerce search and product discovery? 🚀 How is Constructor.io aiming to compete with or complement giants like Amazon in the e-commerce space? 📊 Why is understanding user intent critical in improving e-commerce search outcomes? 🌐 What future advancements in e-commerce technology and product discovery are anticipated? 2024-04-10T14:01:53Z https://www.youtube.com/embed/J0WlTaomdYQ 2753 https://boldcommerce.com/episodes/deepak-jain-the-checkout-trifecta-speed-security-and-conversion-wink-promises-all-three 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/Z_AAqAOD1Tg/mqdefault.jpg Deepak Jain: The Checkout Trifecta: Speed, Security and Conversion. Wink promises all three! Listen to this full episode, and all others here: https://boldcommerce.com/podcast Deepak Jain, the founder of Wink, a biometric identity and payments authentication platform, discusses the technology and its applications in commerce. Wink uses advanced AI and machine learning for face, voice, and device recognition to enhance security and convenience in transactions. Jain shares insights on the patent journey, the workings of Wink, its benefits in commerce, and future prospects. Highlights 🤔 How did Jain transition from mobile security to founding Wink, and why is intellectual property so crucial in his journey? 📲 What makes Wink transform cameras into powerful biometric sensors, and how does it redefine transaction security? 🔐 Is biometric authentication truly more secure and accurate than traditional methods, and what sets Wink apart? 💡 How does Wink integrate with various payment methods, and what implications does this have for the future of commerce? 🛒 Can Wink revolutionize e-commerce by effectively reducing fraud and enhancing user experience, and if so, how? 🌐 What is Jain's vision for a safer internet, and how does Wink aim to combat bots and fake profiles? 🛍 Why does Jain praise Apple's online store model, and what lessons can e-commerce brands learn from it to improve customer experience? 2024-03-08T16:12:55Z https://www.youtube.com/embed/Z_AAqAOD1Tg 2530 https://boldcommerce.com/episodes/shaun-vanderkaap-is-open-banking-the-future-of-online-payments 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/SADYuzIrAog/mqdefault.jpg S2 Ep55 Shaun Vanderkaap: Is Open Banking the future of online payments? Listen to this full episode, and all others here: https://boldcommerce.com/podcast Join Shaun Vanderkaap, head of commercial for Link Money, on the future of online payments through open banking. Open banking enables consumers to pay directly from their bank accounts, offering benefits like reduced costs for merchants, lower churn rates, and decreased fraud risks. Some topics we discuss: 📈 Shaun Vanderkaap brings over a decade of experience in the payment sector, emphasizing the growth of open banking payments in the U.S. 🏦 Link Money introduces a secure and efficient open banking payment method, allowing instant transactions and reducing e-commerce lag associated with traditional ACH transfers. 💳 Open banking provides a seamless payment alternative to credit cards, enabling subscriptions and offering cost savings for merchants. 🔄 The system offers higher approval rates and lower churn for subscriptions, benefiting both consumers and merchants. 🛍️ For consumers, the process involves a one-time bank account link, simplifying future transactions and enhancing security. 💡 Shaun discusses incentives for consumers to switch to bank payments, including potential discounts and rewards. 🔒 Open banking ensures robust security, utilizing bank-grade authentication methods and reducing fraud compared to credit card transactions. 2024-02-12T16:23:18Z https://www.youtube.com/embed/SADYuzIrAog 2530 https://boldcommerce.com/episodes/noah-oken-berg-exploring-the-depths-of-magento-with-above-the-fray 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/9PgrdLiW00g/mqdefault.jpg Noah Oken-Berg: Exploring the Depths of Magento with Above The Fray. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Join Noah Oken-Berg, Co-Founder of Above The Fray Design, as he shares insights on the ever-evolving world of ecommerce, the significance of Magento for diverse businesses, and the role of customization in creating seamless online experiences. Full Description In this episode of Own Your Commerce, host Jay Myers engages in a compelling conversation with Noah Oken-Berg, the Co-Founder of Above The Fray Design. The focus of the discussion centers around Magento, an ecommerce platform that has become a cornerstone for businesses seeking flexible and scalable solutions. Noah, with his wealth of experience, unravels the layers of Magento's appeal, emphasizing its adaptability for a wide spectrum of businesses. The episode explores the balance between customization and out-of-the-box solutions, shedding light on how Magento stands out in the competitive ecommerce landscape. Some of the topics we discuss are: - Magento's Versatility and Business Impact: Noah shares why businesses, from SMBs to enterprise-level operations, find Magento to be a robust and enduring choice. The discussion touches upon the unique characteristics of Magento that cater to a diverse range of business needs. - Challenges and Opportunities in ecommerce: Jay and Noah chat about how to stay ahead in a rapidly changing digital landscape and how to leverage Magento's capabilities for long-term success. - The Checkout Experience and Bold Solutions: Noah and Jay explore the critical role of the checkout process in ecommerce success. They discuss the importance of personalized and optimized checkout experiences and how solutions like Bold are making bold strides in enhancing this crucial conversion point. Tune in to gain a deeper understanding of Magento, learn about the evolving dynamics of ecommerce, and discover how businesses are navigating the digital landscape with Above The Fray. Noah Oken-Berg’s expertise and insights make this episode a must-listen for anyone keen on mastering the intricacies of Magento and ecommerce innovation. 2023-11-23T15:34:28Z https://www.youtube.com/embed/9PgrdLiW00g 3006 https://boldcommerce.com/episodes/mark-shust-why-he-went-all-in-on-magento-and-wrote-the-course-on-it 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/4tJPcl2S4wQ/mqdefault.jpg Mark Shust: Why he went all-in on Magento and wrote the course on it Listen to this full episode, and all others here: https://boldcommerce.com/podcast In this episode, Jay and M.academy Owner Mark Shust discuss the nuances of Magento and Bold, and how these powerful platforms help brands uncover the complexities of online stores, shedding light on the challenges and opportunities that arise. Discover the secrets behind successful online businesses, as Mark offers practical advice and thought-provoking insights, highlighting the importance of personalized experiences and the impact of customer-centric approaches. Get ready to be inspired and informed by the expertise and wisdom of this industry leader. Some of the topics we discuss are: ​​M.academy's Role in Magento Education: Mark delves into the role of his Magento-focused education platform, M.academy, highlighting its contribution to educating individuals and businesses about the intricacies and capabilities of the Magento platform. He discusses how M.academy aims to empower users with the knowledge and skills necessary to leverage Magento's flexibility and customization features effectively. Flexibility and customization of Magento: Mark emphasizes on Magento's flexibility and discusses how the platform allows businesses to tailor their online stores to meet their specific needs and preferences. Bold Checkout Innovation: The conversation touches upon Bold's innovative checkout solutions and how their platform enables brands to create modern, customizable checkout experiences tailored to different customer segments, device preferences, and purchasing behaviors. 2023-11-14T14:59:11Z https://www.youtube.com/embed/4tJPcl2S4wQ 3090 https://boldcommerce.com/episodes/maier-bianchi-a-deep-dive-on-magento-adobe-commerce-and-the-impact-of-a-good-checkout-experience 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/eQEEOz-8-s0/mqdefault.jpg Maier Bianchi: A deep dive on Magento, Adobe Commerce, and the impact of a good checkout experience. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Welcome to Own Your Commerce Podcast! In this engaging episode, our host, Jay Myers, the Co-Founder of Bold Commerce, sits down with a true industry veteran, Maier Bianchi, Founder of Bemeir, an ecommerce solutions agency with over 20 years of experience in the retail, ecommerce, and technology sectors. Maier's career spans an impressive range of roles and departments, from IT management to sales, customer service to software development, making him a true jack-of-all-trades in the world of ecommerce. With a diverse background that includes working with various verticals such as fashion, health and beauty, automotive, and cannabis, Maier's insights are incredibly valuable for business owners and entrepreneurs at all stages of their journey. In this episode, Jay and Maier delve deep into the world of ecommerce and technology. They explore the challenges and opportunities within the industry, the importance of empathy-driven commerce, and how businesses can grow sales through customer relationship optimization practices, mobile channels, and effective feedback collection methods. Maier shares his favorite tools, tips, and advice for entrepreneurs looking to thrive in the ever-evolving world of ecommerce. Some of the topics we discuss are: Maier Bianchi's Diverse Journey: Maier shares his remarkable career journey, which spans over 20 years and includes roles in various aspects of the retail and ecommerce world, from inventory management to software development. His diverse background provides unique insights into the industry. The Significance of Empathy-Driven Commerce: Maier discusses his philosophy of "Empathy-Driven Commerce" and how understanding and connecting with customers and various perspectives is crucial for business success. Tips for eCommerce Growth: Both Jay and Maier offer practical advice for ecommerce businesses, focusing on Customer Relationship Optimization (CRO) practices, the importance of mobile channels, and effective feedback collection methods. They emphasize the value of resilience and building a strong support network for business owners. 2023-10-12T17:58:45Z https://www.youtube.com/embed/eQEEOz-8-s0 4661 https://boldcommerce.com/episodes/jordan-brannon-coalition-s-bold-checkout-move 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/mGSwQCFjlKs/mqdefault.jpg Jordan Brannon: Coalition’s Bold Checkout Move Listen to this full episode, and all others here: https://boldcommerce.com/podcast Are you struggling with ecommerce challenges like improving your checkout process, increasing conversions, and staying competitive? In this episode, Jordan Brannon, CEO of Coalition Technologies, shares his expertise and passion for solving e-commerce challenges. He discusses the importance of staying adaptable in business and offers valuable insights into boosting your e-commerce success. Plus, there's an exclusive offer for listeners: Four hours of free service to help you tackle your e-commerce hurdles. Don't miss this opportunity to learn and grow in the ever-evolving world of e-commerce. Some of the topics we discuss are: ecommerce Challenges and Strategies: The episode discusses various challenges and strategies related to ecommerce. It covers topics such as improving the checkout process, increasing conversions, and staying competitive in the ecommerce industry. Passion and Adaptability in Business: Jordan emphasizes the importance of staying passionate about your business and being adaptable to changes and new responsibilities as a business owner. He shares insights on how to keep the entrepreneurial spirit alive and continue to grow as a company. Offer and Promotion: Jordan offers a generous promotion of four hours of free service to listeners and discusses how interested parties can redeem this offer. This theme highlights the value of promotions and incentives in marketing and attracting potential clients or customers. Guest Bio Jordan Brannon is the president and co-founder of Coalition Technologies, a leading ecommerce digital agency. For over 13 years, he and his teams have helped brands big and small navigate the complexities of digital commerce. 2023-09-28T15:12:30Z https://www.youtube.com/embed/mGSwQCFjlKs 3823 https://boldcommerce.com/episodes/john-roman-battling-for-subscription-success 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/yyWJpT5xL6E/mqdefault.jpg John Roman: Battling for Subscription Success Listen to this full episode, and all others here: https://boldcommerce.com/podcast Welcome to another exciting episode of Own Your Commerce! Joining our Host, Jay Myers, Co-Founder of Bold Commerce, is John Roman, the CEO of BattlBox, one of the most beloved subscription brands in the market. John's journey is nothing short of inspiring, and he's here to share his story with all of us. In this episode we will dive deep into the world of BattlBox and explore the mind of John Roman, a true industry trailblazer. After leading several successful sales organizations in the telecommunications and software space for almost a decade, John ventured into the world of ecommerce investments. When his college friend launched BattlBox in early 2015, John knew he had to be part of this exciting venture. In 2016, The BattlBox Group made a significant move by acquiring Carnivore Club, an artisanal meat subscription box company, further solidifying their position in the subscription box market.And that's not all! In 2021, BattlBox and Carnivore Club caught the attention of Emerge Brands, leading to a remarkable acquisition worth $18.95 million. John's visionary leadership played a key role in this incredible achievement. Throughout this episode, John shares invaluable insights and lessons he's learned on his entrepreneurial journey. Some of the topics we discuss are: From Sales Leadership to ecommerce Visionary: We explore John's transition from leading successful sales organizations to becoming an investor in ecommerce companies. We'll learn how his involvement with BattlBox from its early days led him to join the company full-time, propelling it towards exponential growth. Building a Beloved Subscription Brand: John shares the strategies and tactics that contributed to the immense success of BattlBox as one of the most loved subscription brands in the market. 2023-08-01T20:00:07Z https://www.youtube.com/embed/yyWJpT5xL6E 4039 https://boldcommerce.com/episodes/straight-talk-from-shoptalk-11-thought-leaders-give-insight-on-where-commerce-is-heading 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/PiKTR-XX1W8/mqdefault.jpg Straight Talk from ShopTalk: 11 thought leaders give insight on where commerce is heading. Listen to this full episode, and all others here: https://boldcommerce.com/podcast In this episode of Own Your Commerce, our host Jay hits the floor at Shoptalk, one of the largest commerce conferences in North America, to speak with 11 of the industry's best thought leaders, influencers and trendsetters. Join us as we uncover the top trends in commerce with insights from Brian Walker, Brian Anderson, Chris George, Darin Lynch, David Schripsema, John Roman, Kelly Goetsch, Richard Gillbert, Rick Watson, Rick Kenney and Thomas Mulreid. From the future of e-commerce to the latest technologies driving retail, this episode offers valuable insights and strategies that will inspire you to own your commerce. Tune in to discover what these experts have to say about the state of commerce today and where it's headed tomorrow. Guests: Brian Walker, Chief Strategy Officer at BloomReach Brian Anderson, CEO of Nacelle Chris George, Co-Founder of SubSummit Darin Lynch, CEO at Irish Titan David Schripsema, Director of Strategic Partnerships at Assemble John Roman, CEO at BattlBox Kelly Goetsch, Chief Strategy Officer at commercetools and Co-founder & Chairman of the MACH Alliance Richard Gillbert, Director, Strategic Partnerships at PayPal Rick Watson , CEO at RMW Commerce Consulting Rick Kenney, Leading Lights Thomas Mulreid, Head of Sales at Orium 2023-05-16T18:43:14Z https://www.youtube.com/embed/PiKTR-XX1W8 1818 https://boldcommerce.com/episodes/tim-harris-shop-online-and-put-it-on-my-tab-with-revolving-credit 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/Xv81j8UpNhI/mqdefault.jpg Tim Harris: Shop online and “Put it on my tab” with revolving credit. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Welcome to another episode of Own Your Commerce Podcast! In this episode, we're diving into the world of Buy Now Pay Later (BNPL) services, with a special focus on FuturePay - a revolving credit platform that helps online merchants lower customer acquisition costs and increase repeat business. Our guest, Tim Harris, Co-founder of FuturePay, shares valuable insights on how the platform works, its advantages over traditional credit cards and BNPL services, and how merchants can integrate it into their checkout process. Some of the topics we discuss are: Understanding FuturePay: Tim will share the background of FuturePay, benefits of MyTab, its need for it in the market and how it has evolved. Differences and Highlights: What’s the difference between FuturePay, BNPL, and credit cards and what value each brings to shoppers and merchants. Take a look into the Future: Get a sneak peek into the future of FuturePay and what’s in store for its innovative payment method. So, if you're an online merchant looking to improve your checkout process and attract more customers, this episode is a must-listen! Join us as we explore the world of BNPL services and discover how FuturePay can help you take your business to the next level. SPECIAL BOLD MERCHANT OFFER Sign up before 4/13/2023 and get 0% merchant fees for 3 months after signup. No obligation. https://futurepay.com/lp/bold-vip/ 2023-03-21T17:43:08Z https://www.youtube.com/embed/Xv81j8UpNhI 2221 https://boldcommerce.com/episodes/callum-mckeefery-reviews-so-much-more-than-just-stars-and-possibly-the-most-underutilized-weapon 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/fAl2akiDCdc/mqdefault.jpg Callum McKeefery: Reviews - So much more than just stars. Let me know your thoughts on this! Listen to this full episode, and all others here: https://boldcommerce.com/podcast If you're running an online business, customer feedback is crucial to your success, and in this episode of Own Your Commerce, host Jay Myers interviews Callum Mckeefery, founder and CEO of Reviews.io, a platform dedicated to collecting customer reviews for online retailers. Callum's expertise in e-commerce has led him to recognize the importance of customer feedback, and during the discussion, he highlights the early days of Reviews.io, its competitors, and the features that make it stand out from the crowd. One of the most important takeaways from the episode is the significant role of reviews in improving customer experience, weeding out bad actors in the industry, and ultimately elevating your business's performance. Some of the topics we discuss are: Callum's history in e-commerce The early days of Reviews.io It’s competitors And the new (and very exciting!) integration with Bold Subscriptions If you're an online retailer looking to improve your business, this episode is a must-listen, as it offers valuable insights and practical advice on the importance of customer feedback in the e-commerce industry. 2023-02-21T22:48:39Z https://www.youtube.com/embed/fAl2akiDCdc 2546 https://boldcommerce.com/episodes/listen-now-optimize-later-and-find-out-how-citcon-can-help-you-sell-everywhere-and-anywhere 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/sUU7SHuj33g/mqdefault.jpg Listen Now, Optimize later and find out how Citcon can help you sell everywhere and anywhere. Listen to this full episode, and all others here: https://boldcommerce.com/podcast We’re excited to welcome Wei Jiang, President and CEO of Citcon, a fascinating company that enables worldwide international commerce. Citcon is a leading payment technology that connects the world’s businesses with more than 100+ mobile wallets, local and alternative payment methods. In this episode we will go over the challenges that merchants and consumers face when shopping domestically and internationally. As well as why merchants should consider additional payment methods that Citcon is offering to ecommerce. Some of the topics we discuss are: What is Citcon: Why was it started and what is the value it brings to merchants? Payment Options? The more the merrier!: Why should merchants consider the additional payment methods that Citcon is offering to Ecommerce? Bold and Citcon: How does Bold & Citcon work together? Customer Experience: How do payment options and customer experience correlate and what does it look like? Be a trend-setter: What are some growing trends and challenges of digital payments in the ecommerce space? And more! 2022-12-06T19:00:09Z https://www.youtube.com/embed/sUU7SHuj33g 1984 https://boldcommerce.com/episodes/kailin-noivo-youre-losing-money-on-your-ecommerce-store-and-noibu-can-prove-it 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/tXcdUOVvv3Y/mqdefault.jpg S2 E40 Kailin Noivo: You’re losing money on your ecommerce store - and Noibu can prove it Listen to this full episode, and all others here: https://boldcommerce.com/podcast Say Hello to Noibu and Good-Bye to Website Errors! Noibu allows retailers to detect, prioritize and resolve revenue errors on your shop that's directly impacting revenue. They serve some of the largest retail brands around the world including Avon, Champion, Guess and more. In this fascinating episode we unpack the importance of detecting and resolving ecommerce errors and the MASSIVE revenue impact it can have on a brand's website. Learn how to detect, prioritize and resolve revenue impacting errors on your ecommerce website. Some of the topics we discuss are: What is Noibu?: Get to know this week’s guest and how they resolve critical ecommerce errors You don't have errors right? It's not about things you do wrong, with thousands of different devices, browsers, and other variables, there are customers not able to checkout on your shop right now. A Quantifiable Solution: How are website errors causing revenue loss and are being overlooked? And why do bugs happen? Squash the Bug: How are top retailers in the ecommerce space able to detect and resolve revenue impacting errors on their websites? And why should you invest in tech-depth. Noi-Boarding: Interested in Noibu and what it can offer to your brand? Listen to this week’s episode now! 2022-10-26T14:41:23Z https://www.youtube.com/embed/tXcdUOVvv3Y 3500 https://boldcommerce.com/episodes/adam-levinter-keys-to-building-a-billion-dollar-subscription-enterprise 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/Od6okGuwbLo/mqdefault.jpg S2 Ep 39 Adam Levinter: Keys to building a billion-dollar subscription enterprise Listen to this full episode, and all others here: https://boldcommerce.com/podcast We’re excited to welcome Adam Levinter to the Own Your Commerce podcast, CEO & Founder of Scriberbase, podcaster, entrepreneur, and subscriptions expert. If you’re looking to grow a subscription business, this is not an episode to miss. Full Description We’re excited to welcome Adam Levinter to the Own Your Commerce podcast. Widely regarded as a subscription expert, Levinter is the founder and CEO of Scriberbase and author of The Subscription Boom: Why an Old Business Model is the Future of Commerce. An entrepreneur, podcaster, thought leader and passionate subscriptions expert, Levinter brings industry leading ideas, key insights, and the latest trends from the exciting subscriptions ecommerce world to this discussion. Looking to turn your bright subscription idea into the next ecommerce success story? You won’t want to miss this episode. Some topics we discuss: How to launch, scale, and optimize a subscription business for future growth. The history of the subscription business model and why he believes it is the future of commerce. The shift from a transactional economy to a relationship-driven one being driven by the subscription model. Strategies and key metrics for countering subscriber churn and growing lasting relationships. Guest bio: Adam Levinter is the founder and CEO of Scriberbase, a company focused on launching, scaling and optimizing subscription businesses. Widely regarded as a “subscription expert,” Adam is the author of The Subscription Boom: Why an Old Business Model Is the Future of Commerce (2020). His thought leadership has been featured in Forbes, Axios and the Washington Post. He is also a Lecturer at the University of Toronto, an advisor at Bain & Company, and the host of the popular podcast E2: Entrepreneurs Exposed. 2022-10-06T21:40:49Z https://www.youtube.com/embed/Od6okGuwbLo 3651 https://boldcommerce.com/episodes/claudiu-cioba-shoppable-video-and-the-future-of-interactive-commerce 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/HcIqtZuhxV4/mqdefault.jpg S2 E38 Claudiu Cioba: Shoppable video and the future of interactive commerce Listen to this full episode, and all others here: https://boldcommerce.com/podcast Did you know that 82% of Internet’s traffic comes from video? For CEO & Founder of VideoWise, Claudiu Cioba, stats like this represent a tremendous opportunity for ecommerce brands. Dive into a fascinating discussion about interactive video content and how it has already begun to revolutionize ecommerce. Cioba founded a dedicated shoppable-video solution for ecommerce in 2021 and has already seen significant results for brands embracing this next-gen approach. Some topics we discuss: The significance of video content to shoppers and brands today. How Cioba came up with the idea for VideoWise and launched in 2021. Success stories from brands using video and interactive commerce. Data and key findings from the world of video commerce. Is shoppable video the right solution for you ecommerce store or enterprise brand? Guest bio: Claudiu Cioba has been a product designer for the past 15 years building successful digital products for multiple startups or top brands (Uber, PayJunction) of different industries. Cioba is highly data driven and focused on turning complex problems into simple, easy to use consumer experiences. Due to the rise of video creation & consumption he launched VideoWise in April 2021 with the goal of creating a dedicated video solution for the ecommerce industry. 2022-08-25T18:44:30Z https://www.youtube.com/embed/HcIqtZuhxV4 2998 https://boldcommerce.com/episodes/alok-ahuja-own-your-customers-doorstep-with-mind-blowingly-fast-delivery 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/Q5LKNszXGpw/mqdefault.jpg Alok Ahuja: “Own your customer’s doorstep” with mind-blowingly fast delivery Listen to this full episode, and all others here: https://boldcommerce.com/podcast We are pleased to welcome Alok Ahuja, CEO and Founder of Trexity. Learn how ecommerce and brick & mortar brands are serving their customers better with innovative same-day delivery options. Full Description We are pleased to welcome Alok Ahuja, CEO and Founder of the innovative same-day local delivery solution, Trexity. Think of it like Uber Eats, but for ecommerce delivery. Whether trying to keep up with ever-increasing customer expectations, or servicing a local marketplace, Trexity lets brands offer same day local delivery made easy. Ahuja has worked for Shopify and brings 15+ years of software technology and ecommerce experience to this fascinating conversation, with key insights and advice for any brand looking to remove the friction from delivery. Some topics we discuss: The importance of providing an intimate, reliable delivery experience for customers. Leveraging local delivery for subscriptions to increase customers lifetime value. D2C brands hyper focus on owning the entire customer experience from manufacturing to delivery. The changing landscape of commerce and how local and brick & mortar retailers can add value through delivery. The “Amazon factor” and how it has raised the bar of what customers expect. Guest bio: Alok Ahuja has loved every second of his 15+ years working in software technology and ecommerce. Having been a part of a startup that went public, to being acquired, to building new programs, processes and architecture for the fastest growing tech company on the planet, his heart will always live in this industry. A highly motivated technology leader, he prides himself on always looking 10 steps ahead and trying to build for the long term. He currently lives in Ottawa where he is the CEO of Trexity, providing a reliable end-to-end shipping solution for ecommerce brands. 2022-08-10T16:23:33Z https://www.youtube.com/embed/Q5LKNszXGpw 3489 https://boldcommerce.com/episodes/rick-watson-shopify-vs-amazon-the-state-of-omnichannel-ecommerce 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/N1xXVvfsEgg/mqdefault.jpg Rick Watson: Shopify vs. Amazon and the state of omnichannel ecommerce. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Rick Watson is the CEO and Founder of RMW Commerce Consulting. With 20+ years experience in ecommerce he supports investors and management teams in delivering major digital initiatives. Full Description We are excited to welcome Rick Watson to this week’s episode of the Own Your Commerce podcast. Watson is the CEO and Founder of RMW Commerce Consulting where he supports investors and management teams (B2C, B2B, or Omnichannel) plan, execute, and optimize major digital initiatives. In this episode Watson shares his 20+ years experience in ecommerce and what brands can do to ensure their technology strategy is optimized to deliver results. Some topics we discuss: The state of Direct-to-Consumer and Omnichannel retail. 3p marketplaces vs. direct stores. Which model ultimately wins? The impact of technology on retail brands and how to craft the perfect technology or supply chain strategy. Watson’s experience architecting the WHP+ platform that powers AnneKlein.com and JosephAbboud.com. Shopify vs. Amazon debate. Guest bio: Rick Watson has spent 20+ years as a technology entrepreneur in the ecommerce industry, having worked with companies like ChannelAdvisor, BarnesandNoble.com, Merchantry, and Pitney Bowes. While serving as CEO of Merchantry, he led the company to a $30M acquisition by Tradeshift. Watson also directed the cross-border product strategy of Pitney Bowes, a $450M business, comprising Borderfree and the eBay Global shipping program. Today he is the CEO & Founder of RMW Commerce Consulting and hosts The Watson Weekly podcast. Fun fact: he has visited Siberia in Russia 3 times. 2022-08-10T16:25:33Z https://www.youtube.com/embed/N1xXVvfsEgg 3508 https://boldcommerce.com/episodes/jason-greenwood-stealth-commerce-and-the-future-of-purchase-automation 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/AwF34oVffHM/mqdefault.jpg Jason Greenwood: ‘Stealth commerce’ and the future of purchase automation. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Jason Greenwood is the Founder of Greenwood Consulting where he brings 20+ years experience helping brands across ANZ and beyond architect compelling digital experiences. Full Description We are excited to welcome Jason Greenwood, Founder of Greenwood Consulting, to this episode of the Own Your Commerce podcast. Greenwood brings 20+ years of experience helping brands across ANZ and beyond expertly architect compelling digital shopping & brand engagement experiences. GWC was founded to offer B2B and B2C brands the same quality of ecommerce consulting services often only available to ‘sexy retail brands.’ Some topics we discuss: Defining “stealth commerce” and what it means for the future of ecommerce. The secret to creating compelling digital shopping & brand experiences. Which brands a composable or headless commerce solution is right for. AI-commerce and the future of purchase automation. Unpacking the complexities of B2B commerce compared to the B2C space. Guest bio: Jason Greenwood is the Founder & Lead Consultant at Greenwood Consulting and has spent 20+ years helping brands creating compelling digital shopping experiences. A passionate ecommerce writer, mentor, content creator, and keynote speaker, Greenwood is the host of the At the Coalface Podcast and the author of the At the Coalface Digest. He does all this from a tiny off-the-grid sustainable home in Auckland New Zealand where he lives with his wife. 2022-08-10T16:25:38Z https://www.youtube.com/embed/AwF34oVffHM 3486 https://boldcommerce.com/episodes/andrew-maffettone-expanding-the-reach-of-ecommerce-brands 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/grDwK_P6BEY/2.jpg Bold Commerce | Checkout Without Limits Bold Commerce is in the business of making checkout better, helping brands convert more shoppers in more places. Bold’s Checkout Experience Suite is the only high-converting, customizable headless checkout with built in subscriptions and pricing capabilities, for a checkout without limits. https://www.youtube.com/embed/grDwK_P6BEY https://boldcommerce.com/episodes/chase-clymer-from-strategic-design-to-shopify-powered-sales-machines 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/pQ8xwvdjW8Q/mqdefault.jpg S2 Ep33 Chase Clymer: From strategic design to Shopify-powered sales machines Listen to this full episode, and all others here: https://boldcommerce.com/podcast Chase Clymer is the Co-founder at Electric Eye where he and his team create Shopify-powered sales machines from strategic design, development, and marketing decisions. Electric Eye builds beautiful sites for ecommerce brands, but goes a step further by helping them develop strategies for growth. He is also the host of Honest Ecommerce, a weekly podcast where we provide online store owners with honest, actionable advice to increase their sales and grow their business. 2022-06-27T19:43:11Z https://www.youtube.com/embed/pQ8xwvdjW8Q 2865 https://boldcommerce.com/episodes/yasmin-nozari-discovering-the-a-ha-moment-in-customer-data 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/nFpMJNrwDZI/mqdefault.jpg S2 Ep32 Yasmin Nozari: Discovering the “a-ha” moment in customer data Listen to this full episode, and all others here: https://boldcommerce.com/podcast Yasmin Nozari, Co-Founder and COO of Peel, loves looking for the “a-ha” moment in customer data. Peel offers automated analytics for Shopify stores, helping merchants focus on what they do best and leave the number crunching to the experts. A former Math teacher, Nozari has always had a passion for numbers and enjoys helping brands figure out how to turn customer data into strategies that drive revenue and growth. If you run an ecommerce company and are looking to get more out of your customer metrics, or you simply want to up your knowledge of ecommerce data analysis, this episode is packed full of valuable insights you’ll enjoy. Some topics we discuss: What are the industries greatest struggles when it comes to analyzing and understanding data? Are there any metrics worth keeping an eye on that don't necessarily lead to an immediate action? If you had to offer companies only three metrics what would they be? Which metrics do ecommerce brands access the most, the least? What are the most important metrics subscription stores need to be aware of? Guest bio: Yasmin is the cofounder & coo of Peel -- she leads the customer product experience, sales & marketing. She has a ton of fun finding the "a ha" moments in the data, working with merchants to find more insights and building the software to make it all scale. She was previously working in tech in product roles at a bunch of startups. She started her career as a classroom middle school math teacher. 2022-05-26T14:47:13Z https://www.youtube.com/embed/nFpMJNrwDZI 2201 https://boldcommerce.com/episodes/mate-prgin-is-your-store-compliant-with-global-data-privacy-laws 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/OALlmqaxp5c/mqdefault.jpg S2 Ep31 Mate Prgin: Is your ecommerce store compliant with global data privacy laws? Listen to this full episode, and all others here: https://boldcommerce.com/podcast When you start an ecommerce store, you’re global from day one. That means that even if you are based in Toronto, you may have customers in the United States, Europe, or anywhere in the world. For this reason ecommerce merchants need to ask themselves if they are compliant with global data and privacy guidelines. That’s where Enzuzo comes in. Today’s guest Mate Prgin, CEO of the Waterloo based data security solution, specializes in helping brands of all sizes ensure they are up-to-speed on everything from handling sensitive customer data to being compliant with global privacy laws. This episode is an absolute must-listen for anyone selling online. Learn everything you need to know to avoid the costly penalties of non-compliance while offering your international customer base the best buying experience. Some topics we discuss: Zero-party data and the impact it can have on merchants. If you were starting a new DTC brand, what would you do pre-launch to make sure that your privacy policy and practices were in order? What should ecommerce store owners be thinking about in terms of GDPR/CCPA and new privacy laws coming? What are the consequences of getting data privacy wrong? The most common mistakes merchants are making when it comes to privacy and compliance. Guest bio: Mate is the founder and CEO of Enzuzo, and a serial entrepreneur. Previously he was CEO and founder of Avvasi, a Big Data analytics company, that was bought by NetScout (NTCT), and prior to that Mate was CEO of VideoLocus, a video streaming technology company that was bought by LSI (now BRCM). Mate has a bachelor degree in Systems Design Engineering from the University of Waterloo, and an MBA for Richard Ivy school of business. He has a genuine passion for data privacy and loves helping ecommerce brands ensure they are compliant so they can focus on running their business. 2022-05-11T19:04:15Z https://www.youtube.com/embed/OALlmqaxp5c 2578 https://boldcommerce.com/episodes/jill-dunn-and-carlene-higgins-the-breakthrough-moment-in-beauty 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/j63J99IokWI/mqdefault.jpg S2 Ep 28 Jill Dunn and Carlene Higgins: The breakthrough moment in beauty Listen to this full episode, and all others here: https://boldcommerce.com/podcast Meet Jill Dunn and Carlene Higgins — two long-time beauty editors turned podcasters now breaking into their own entrepreneurial journey. The Breaking Beauty podcast features the latest in beauty news, product reviews, and culture through a beauty lens, with an impressive roster of guests from Makeup by Mario to Dr. Pimple Popper. In this episode, Co-creaters Dunn and Higgins and Own Your Commerce host Jay Meyers go deep in a passionate discussion about the latest tech, trends, and stories from the frontlines of the booming beauty industry. Ecommerce beauty aficionados, you won't want to miss this episode! Some of the topics we discuss are: Jill Dunn and Carlene’s Higgin’s exciting careers in beauty and how the Breaking Beauty podcast came to be. Highlights and stories from the Breaking Beauty podcast that has featured many epic beauty industry guests. How they’ve transitioned from podcasters to entrepreneurs with the launch of their own beauty products. The latest tech, trends, and buzz from the increasingly digital world of beauty. How technology has influenced the “anywhere commerce” trend in beauty and other industries. The rise of beauty subscriptions and the most popular subscription boxes on the market. The rise of social selling, social media influencers, and beauty AI. Guest bios: Jill Dunn and Carlene Higgin’s are all about separating the greats from the gimmicks. Having interviewed the biggest trailblazing beauty founders for magazines for more than a decade — from Pat McGrath to Kat Von D — they've gotten to know many of the genius creators behind the most top-shelf beauty products, whether it sells every 30 seconds around the world, or whether it's the cult find them and their fellow beauty journos hoard by the sample. Together in the Breaking Beauty podcast, they explore the inside stories behind these icons and icons-in-the-making (and just how did these people break in to the beauty business anyway?), straight from the mouths of the industry’s most inspiring gloss bosses. They’re big believers that with all the gutsiness and passion it takes to launch a powerful beauty brand, #foundersrule. 2022-03-04T20:57:55Z https://www.youtube.com/embed/j63J99IokWI 4135 https://boldcommerce.com/episodes/elizabeth-buchanan-how-to-seize-the-transaction-moment-and-unlock-hidden-revenue 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/44bn9ttxEzA/mqdefault.jpg S2 Ep27 Elizabeth Buchanan: How to ‘seize the transaction moment’ and unlock hidden revenue. Listen to this full episode, and all others here: https://boldcommerce.com/podcast Rokt might be the best-kept secret in ecommerce. But it won’t be for long once brands realize they can increase their revenue instantly with the addition of a simple plugin. As the CCO (Chief Commercial Officer) and a founding member of Rokt, Elizabeth Buchanan’s job is to lead their marketing, people, and business development. Her mission is to help brands unlock more revenue by ensuring they are getting the highest value per transaction. On average brands who install the Rokt plugin see an instant 20-40 cents per transaction in new revenue. With over twenty years of experience in tech and marketing, Buchanan is an encyclopedia of knowledge when it comes to revenue optimization. Ecommerce brands wondering if they could be getting more out of every transaction NEED to listen to this episode. Some topics we discuss: Elizabeth’s Buchanan’s exciting career in marketing and tech and how Rokt came to be. Some brands that have had success with Rokt’s three main solutions: Rokt Ecommerce, Rokt Ads, and Rokt Calendar. How AI and machine learning can help brands optimize their revenue by making more on every transaction. How brands can instantly add 20-40 cents of revenue to every transaction. What Rokt is doing to help brands pair the right offer with the right customer every time. Tips, tricks, and the number one things any business can do to optimize their revenue. Advice for businesses who are just starting out, or those that are established and looking to scale and grow. Guest Bio A proven tech and business leader, Elizabeth Buchanan is the CCO (Chief Commercial Officer) of Rokt. One of the company's founding members in 2012, today she leads the strategy and execution for their marketing, people, and business development. Before Rokt, Buchanan spent over 20 years in technology and marketing, working with brands like Yahoo, Uber and WPP. Buchanan also currently holds board positions with the NGO Vital Voices Global Partnership and S4 Capital. She lives in Brooklyn, New York, with her husband and children. 2022-03-04T21:10:26Z https://www.youtube.com/embed/44bn9ttxEzA 2525 https://boldcommerce.com/episodes/kelly-vaughn-and-rhian-beutler-how-two-women-are-revitalizing-gift-cards 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/tS5OyUKSsKk/mqdefault.jpg EP: 24 Rhian Beutler & Kelly Vaughn are revitalizing gift cards, and saving your holiday shopping Listen to this full episode, and all others here: https://boldcommerce.com/podcast Kelly Vaughn & Rhian Beutler bring nearly a decade of experience in the ecommerce and Shopify ecosystem to the new company they’ve formed called Gavalo — a gift carding solution for Shopify merchants. Their solution couldn’t come at a better time as many entrepreneurs are experiencing supply chain issues that are threatening to interrupt their busy holiday selling season. Govalo is more than just a gift card app though, they see gift cards as a key acquisition and retention strategy and have developed a unique solution to help merchants automatically offer gift cards when their products are out of stock. They way merchants are able to easily offer consumers an on-brand alternative for the gift they were hoping to get that special someone. Govalo only recently launched and they are already revolutionizing the way Shopify brands are able to offering gift cards and manage a looming supply chain crisis. If you are a Shopify merchant looking for a solution to your holiday supply chain issues, or are just looking for a riveting and entertaining discussion at the forefront of the world of ecommerce, you aren’t going to want to miss this entertaining and thoughtful discussion. Topics discussed: The current shipping and supply chain situation threatening many Shopify merchants this holiday season. Kelly Vaughn and Rhian Beutler’s rich history in ecommerce and the story of how they came together to form Govalo. Why gift cards could be at the center of gifting this holiday season and the need for this app. Why are there shipping containers stuck in the ocean and how does Govalo play into that? Insightful data on ecommerce stores and gift cards. Examples of online brands doing gifting and gift cards especially well. What's in store for the future of gift cards and the gifting space? Guest Bio Kelly Vaughn Kelly Vaughn brings over a decade of experience in ecommerce as Co-Founder of Govalo, the gift card solution for Shopify merchants. Before Govalo, she founded The Taproom, building custom development solutions for fast-growing brands on Shopify and Shopify Plus. She also co-hosts Ladybug Podcast & Commerce Tea podcast, and is the Author of Start Freelancing Today. Rhian Beutler Rhian Beutler is the co-founder and COO of venntov, the creators of SEO Manager, Order Lookup, and ClockedIn. She loves search engine optimization, UX, Google Analytics, and has spoken about SEO all over the world. Rhian is passionate about small business success, and for over a decade, has utilized her background in SMB banking and retail operations to help merchants grow their business both online and offline. 2021-11-03T14:19:23Z https://www.youtube.com/embed/tS5OyUKSsKk 2439 https://boldcommerce.com/episodes/jason-cottrell-delivering-well-executed-commerce-in-the-always-evolving-digital-landscape 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/d_eWJ1xKvDc/mqdefault.jpg EP 22: Jason Cottrell: Well-executed commerce in a digital-first landscape Listen to this full episode, and all others here: https://boldcommerce.com/podcast Jason Cottrell is the Founder and CEO of Myplanet, a software studio committed to reimagining what is possible in today’s commerce landscape. Headquartered in Toronto, ON, Myplanet specize in headless commerce, best-in-breed data infrastructure, and helping brands—from New Balance to Harry Rosen—tailor digital solutions that futureproof and grow their business.  Join us for a dynamic discussion about the state of commerce, and what the future holds for brands and builders embracing the MACH Alliance (microservices, API-first, cloud-native, headless) ecosystem. Find out what winning brands are doing to succeed in a post-pandemic economy that relies more than ever on an air-tight digital experience.  Topics discussed:  What it means for a brand to have a well executed digital experience.  How brands like Harry Rosen and New Balance transformed their digital presence with a composable commerce architecture.   Why it’s important that Myplanet is an adapter of the MACH Alliance framework.  What MACH architecture and the ecommerce landscape will look like in 5 years.  How IoT (Internet of Things) technologies are changing the industry.  The biggest mistakes today’s brands are making. Guest Bio:  Join CEO and Founder of Myplanet, Jason Cottrell, for an exciting discussion on the current state and future of commerce and the digital experience. Listen to industry-leading insights, key takeaways, and what brands are doing to win, or lose, in today’s competitive and rapidly changing commerce landscape. 2021-08-05T17:24:20Z https://www.youtube.com/embed/d_eWJ1xKvDc 3001 https://boldcommerce.com/episodes/john-williams-driving-digital-experiences-for-the-most-innovative-brands-in-the-world 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/6n4t_fEJUJ4/mqdefault.jpg EP 21: John Williams: Driving digital experiences for the most innovative brands in the world. Listen to all episodes here: https://boldcommerce.com/podcast Join us for a dynamic interview with John Williams, CTO of Amplience, the API-first, headless content management platform for enterprise retailers. John has helped power customer experiences for some of the world’s most innovative brands, including Mulberry, Traeger, and Crate&Barrel. Learn about why more retailers are moving away from monolithic platforms and embracing the MACH (Microservices based, API-first, Cloud-native SaaS, and Headless). Also learn key tips and strategies from an ecommerce veteren who has been instrumental in demystifying headless commerce for brands and helping them build more powerful customer experiences. Some topics we discuss are: How Amplience helps power experiences for the world’s most innovative brands The importance of content as a service in today’s space How composable commerce and headless commerce are different What MACH Alliance is and why it’s important for Amplience to be a part of it The biggest challenges in getting brands to understand headless commerce Common misconceptions about Amplience, Headless, and the space in general The exciting future of Amplience and the next 5 years of the industry Guest Bio John Williams is a highly energetic individual with an impressive track record of matching technological innovation with business strategy. He completed his MBA at Imperial College alongside an impressive full-time position as CTO at LBI, Europe’s leading digital agency. John became Amplience’s CTO in 2010 and has proven to be a genuine asset who thrives in highly complex and commitment environments where precision execution, innovation and leadership are critical. 2021-07-15T20:17:58Z https://www.youtube.com/embed/6n4t_fEJUJ4 3086 https://boldcommerce.com/episodes/cody-wittick-whats-the-biggest-mistake-you-can-make-in-influencer-marketing 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/91e0x5wt2tk/mqdefault.jpg EP 20: Cody Wittick: What’s the biggest mistake you can make in influencer marketing? ALL EPOSIDES HERE: https://boldcommerce.com/podcast Cody Wittick is on a mission to do influencer marketing the right way, growing trackable revenue for online brands. He got his start with QALO, the brand that invented the silicone wedding ring industry, and has worked with influencers like Lebron James and Dale Earnhardt Jr. Join us for a dynamic discussion about what works—and what doesn’t—with today’s #1 online customer acquisition method. TOPICS DISCUSSED - What are we seeing on a macro level with influencer marketing? What's different today than it was 5 years ago? - If a brand wants to start leveraging influencer marketing today, what steps should they take? - How do you measure the ROI of influencer marketing? - What are the best distribution strategies for the content? - What's a good strategy for micro influencers? - How to choose the right influence marketing platform. - What's going to happen with influencer marketing in the next 3-5 years and how can brands get ahead of the curve now? GUEST BIO Cody Wittick began his influencer marketing journey at QALO, the brand that created the silicone wedding ring industry. From there he grew their influencer roster to over people including household names such as Lebron James, Jason Aldean, Mike Trout, and Dale Earnhardt Jr. as well as micro influencers within the industries of TV personalities, Crossfit, outdoor enthusiasts, and pets. 2021-06-23T22:44:50Z https://www.youtube.com/embed/91e0x5wt2tk 2371 https://boldcommerce.com/episodes/paul-do-forno-driving-the-transformation-challenges-and-opportunities-for-scaling-digital-and-b2b-brands 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/N7YNyMzZujo/mqdefault.jpg EP 19: Paul do Forno: Driving the transformation and opportunities for scaling digital & B2B brands ALL EPOSIDES HERE: https://boldcommerce.com/podcast Paul do Forno brings over 25 years of experience in digital technology and commerce to today’s conversation. He’s led the digital experience for some of the world’s most iconic brands, including General Electric, Siemens, Target, Foot Locker, and Hyatt, and has been a key driver of the digital transformation that has shaped the modern commerce experience. Today he is a Managing Director at Deloitte Digital and a leading voice in ecommerce and all things digital. A digital transformation has occurred, accelerated by the rapid rise of ecommerce and a global pandemic. In this dynamic discussion, do Forno dives into his holistic approach to the commerce experience, highlighting some of the opportunities and challenges facing enterprise and B2B brands today. TOPICS DISCUSSED: - The digital transformation that is happening in front of us - The biggest threats and opportunities for scaling brands - How brands are evolving to have a holistic view of the commerce experience - Staggering statistics and massive opportunities for B2B - Are headless and composable commerce architectures right for your brand? - What to expect in digital commerce over the next 3-5 years GUEST BIO: Paul do Forno is a Managing Director at Deloitte Digital and a leader in the Commerce Practice. He brings over 25 years of experience in strategy, digital, and technology, leading the Commerce Practice Eminence initiative as well as the go-to-market for B2B Commerce. In the past, Paul has led some of the world’s largest digital platform programs with brands like General Electric, Siemens, Target, Foot Locker, Hyatt, and many more, driving commerce and digital transformations. He is a frequent speaker at digital and ecommerce events as well as being featured as an ecommerce subject matter expert on many publications. He has worked closely with the research analysts and holds several executive advisory board positions with top digital platform vendors. 2021-06-09T23:02:32Z https://www.youtube.com/embed/N7YNyMzZujo 2638 https://boldcommerce.com/episodes/kelly-goetsch-commercetools-coined-the-term-headless-commerce-back-in-2013-what-it-meant-then-and-what-it-means-today 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/J8bqeWNG4y4/mqdefault.jpg EP 18: Kelly Goetsch: Commercetools, the company that defined Headless Commerce. Full episodes here: https://boldcommerce.com/podcast Commercetools is taking a fascinating approach to enabling digital commerce. They are referred to as a true cloud, headless commerce platform, providing the building blocks for the new digital commerce age. Those building blocks are 350 consumable APIs that let you build anything commerce experience you want! Fun fact, they coined the term "headless commerce" in 2013, long before it was as popular as it is today. Examples of brands that use Commerce tools are Audi, Tiffany & Co, Universal Music, Carhartt, and many more. Plus mutual brands with Bold such as Harry Rosen who leverages their suite of api's with Bold Checkout and other technologies to really create something special. Shameless plug, but definitely check out HarryRosen.com when you have a chance. It's a fascinating conversation that I think everyone will learn something from. Enjoy! Some of the topics we discuss are: What exactly is Headless Commerce and why should brands consider it. How did Headless Commerce start, evolve, and where is it today Definition of the MACH alliance (Microservices based, API-first, Cloud-native SaaS and Headless.) What is Composable Commerce? What types of customers use commercetools and why? Who are competitors to commercetools, and what would make commercetools different/better? For you to say commercetools has won, or achieved its goal, what needs to happen What are the biggest trends Kelly is excited about in commerce Guest Bio Kelly Goetsch is Chief Product Officer at commercetools where he oversees product management, development and delivery. He came to commercetools from Oracle, where he led product management for their microservices initiatives. Kelly previously held senior-level product development and go-to-market responsibilities for key Oracle cloud products representing nine+ figures of revenue for Oracle. Prior to Oracle, he was a senior architect at ATG (acquired by Oracle), where he was instrumental to 31 large-scale ATG implementations. In his last years at ATG, he oversaw all of Walmart's implementations of ATG around the world. Kelly has expertise in commerce, microservices, and distributed computing, having spoken and published extensively on these topics. He is the author of three books - APIs for Modern Commerce (O'Reilly, 2017), Microservices for Modern Commerce: Dramatically Increase Development Velocity by Applying Microservices to Commerce (O'Reilly, 2016) and E-Commerce in the Cloud: Bringing Elasticity to E-Commerce (O'Reilly, 2014). He holds a bachelor's degree in entrepreneurship and a master's degree in management information systems, both from the University of Illinois at Chicago. He holds three patents, including one key to distributed computing. 2021-05-05T17:34:18Z https://www.youtube.com/embed/J8bqeWNG4y4 2344 https://boldcommerce.com/episodes/harley-finkelstein-breaking-down-barriers-for-independent-retail 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/FJTs7mY6TG8/mqdefault.jpg EP 17: Harley Finkelstein: Breaking down barriers for independent retail ALL EPOSIDES HERE: https://boldcommerce.com/podcast Harley Finkelstein joined Shopify in 2010. Originally as a merchant selling t-shirts on the platform. Today he serves as President of the company and his passion for entrepreneurship is as alive as ever. As president of Shopify, Harley's life mission is to empower as many entrepreneurs as he can and remove every barrier to entrepreneurship possible. What exactly does Harley do on an average day at the office? What are the big challenges Shopify is working on now, and what's in store for Shopify in the future? In this episode we dive into all that, and more! - What does a day at Shopify look like for Harley? - What is Harley most passionate about right now. - What does it mean to requalify for your job every year? - What is Harley so passionate about entrepreneurship? - The difference between a business owner and an entrepreneur. - What does mentorship mean to Harley, and what he recommends for you. - What are the ecommerce trends, and challenges Shopify is tackling? - What chapters of Shopify are written, and what's left to write? - What are some of the most unknown advantages and benefits of Shopify? - Oh, and what did Harley eat for breakfast! ABOUT HARLEY: Harley Finkelstein is an entrepreneur, lawyer, and the President of Shopify. He founded his first company at age 17 while a student at McGill. Harley completed his law degree as well as his MBA at the University of Ottawa, where he co-founded the JD/MBA Student Society and the Canadian MBA Oath. Harley is an Advisor to Felicis Ventures, and one of the “Dragons” on CBC’s Next Gen Den. Recently, he received the Canadian Angel Investor of the Year Award, Canada’s Top 40 Under 40 Award, and was inducted into the Order of Ottawa. From 2014 to 2017 Harley was on the Board of the C100, and from 2017 to 2020 he was on to the Board of Directors of the Canadian Broadcasting Corporation (CBC). Harley is currently starring on Discovery Channel’s I Quit, a television series about hopeful entrepreneurs who decide to quit their 9-5 jobs to focus full-time on their side hustles. 2021-04-28T16:50:10Z https://www.youtube.com/embed/FJTs7mY6TG8 2836 https://boldcommerce.com/episodes/chris-george-the-voice-of-the-subscription-industry 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/6AmCythoCKs/mqdefault.jpg EP 16: Chris George: The voice of the Subscription industry All previous episodes here: https://boldcommerce.com/podcast Chris George is the Co-Founder and Chairman of SUBTA, the Subscription Trade Association. SUBTA supports thousands of ecommerce brands helping them add and scale a subscription or membership offering on their ecommerce stores. Gartner Research predicts that by 2023, 75% of all DTC brands will have a subscription membership offering. So if you're not already thinking about subscriptions, it might be time to start! Subscriptions aren't just for coffee and shampoo refills anymore! We're seeing brands in just about every vertical (Clothing, Beauty, Consumer Electronics, Wellness etc) launch some form of membership offering. Whether it's membership for exclusive access, VIP pricing, access to content, etc. Chris was also the founder of a successful subscription company, Gentleman's Box, which he had a successful exit from a couple years ago. So he's been on both sides of the field! Some of the topics we discuss are: - How to sell an experience - the difference between selling one-time vs a subscription - Why not getting your customers through the checkout might be the best kept secret. - What are micro-commitments, and how and why you would use them. - Quarterly, monthly, annual? What's the best frequency? It makes a difference! - What should your subscription brand's"North Star" metric be? - How does Chris find his meaning in his work? - What are some trends we can expect for subscriptions in the next year or two Guest Bio: Chris George is a co-founder and chairman of the Subscription Trade Association (SUBTA), and a serial entrepreneur who has successfully launched and managed seven businesses and sold two. As one of the creators of the wildly popular and recently acquired Gentleman’s Box, Chris has spoken to aspiring entrepreneurs and established industry professionals at events like Digital Summit, SubSummit, and several academic institutions. His strong business acumen and understanding of the role of marketing and branding solidifies him as a burgeoning force in the realm of entrepreneurs. 2021-04-07T21:50:35Z https://www.youtube.com/embed/6AmCythoCKs 3335 https://boldcommerce.com/episodes/karim-marucchi-from-speed-to-market-to-speed-to-innovate-how-combining-open-source-saas-gets-you-there 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/zQhYG63U-7Y/mqdefault.jpg Ep 15: Karim Marucchi: "Speed to Market" to "Speed to Innovate". Combining Open Source & SaaS. * Full episode, and all past episodes here: https://boldcommerce.com/podcast "Speed to Market" vs "Speed to Innovation"? What's the difference, why does it matter, how should you approach each, and can they work together? Karim Marucchi joins us to discuss the differences between Open Source vs SaaS, the strengths of each, how they're different, how they work, and most importantly, how they can work together! Karim is the CEO of Crowd Favorite and one of the most forward thinking leaders in the digital experience platform space, and all things open source. He works with some of the largest brands in the world such as Disney, Lexus, Cambell's National Geographic, helping them innovate on WooCommerce, an open source platform. BONUS: Our Chief Revenue Officer at Bold joins us on today's show! TOPICS DISCISSED: * Advantage to using SaaS over OS (when comparing) * Advantage to using Open Source over sass (when comparing) * So how do you look at this for Enterprise level solutions and for small and medium sized business? (is it only for the Enterprise?) * How do you start looking at this strategically when your in the “evaluation phase” * How do Headless Commerce & Open Source work together * What trends are happening in commerce on Wordpress / Woo? * What types of brands should choose Woocommerce as their platform? * What does the future hold for Open Source ecommerce? GUEST BIO: Karim Marucchi, CEO of Crowd Favorite, has over 20+ years of experience in launching digital strategies. From bootstrapping one the first digital production teams in the industry, to leading global teams within the WPP Group, to taking agencies public; his wealth of expertise in leading digital teams across the globe has helped curate and expand his vision to lead Crowd Favorite in helping Enterprise organizations integrate successful Open Source into today’s Digital transformation strategies. 2021-03-16T17:24:13Z https://www.youtube.com/embed/zQhYG63U-7Y 3217 https://boldcommerce.com/episodes/finbarr-taylor-the-fastest-headless-storefront-ever 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/HtwrYGEerfQ/mqdefault.jpg EP 14: Finbarr Taylor: The Fastest Headless Storefront Ever? How the fastest growing ecommerce brands are creating sub-second shopping experiences with Shogun Frontend using Progressive Web App (PWA) technology and an end-to-end headless commerce solution. Full episode here: https://boldcommerce.com/podcast​ Close to 20,000 brands use Shogun to build beautiful and totally customized pages for the ecommerce sites. Brands like K-Swiss, Timbuk2, MVMT Watches, Chubbies Shorts, Leesa Mattress, and so many more. A lot of those same brands also leverage the speed and flexibility of a headless front-end. Recently Shogun launched Shogun Frontend, which is a Progressive Web App (PWA) tool that allows stores to build a LIGHTNING FAST headless front end that loads in sub-second speeds. In this episode we dive into exactly what a PWA is, why stores should consider it, and how it works within a headless architecture. If you're a scaling ecommerce brand, this is an episode you won't want to miss! Some of the topics we discuss are: - How a Progressive Web App works as an ultra fast headless front end. - Why do so many stores see 70% of traffic on mobile, but 70% of sales on desktop, and how might this be a massive opportunity for you. - What is the difference between Shogun Page Builder and Shogun Front-End - What does Finbarr think of Headless commerce? It's pros, cons, and who should consider it. - How can a PWA front-end help a brand increase conversion. - What brands should consider a headless PWA front end. Which should not. 2021-03-12T21:50:46Z https://www.youtube.com/embed/HtwrYGEerfQ 2331 https://boldcommerce.com/episodes/how-staples-leveraged-a-best-in-breed-modular-approach 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/k3mwpY7KuI0/mqdefault.jpg EP 13: Simon Rodrigue: Completing "Ecommerce" Open Heart Surgery on Staples.ca Full episode here: https://boldcommerce.com/podcast Discover how Simon Rodrigue recently led Staples through a complete digital transformation in a fraction of time (and cost) using a best-in-breed “modular“ approach to ecommerce. With over 300 retail locations, and a plethora of services (print, wholesale, school etc), plus managing unique pricing for the Staples Preferred program, syncing an ecommerce solution between it all that ties in seamlessly, managing pricing, curb-side pickup, and other aspects was no small feat! Simon is someone who understands ecommerce like very few. Staples is evolving, and so is their digital presence. This episode gives a glimpse into how they think about ecommerce, their approach to solving it, and how this sets them up for success in the future. The best thing about Simon and Staples, is they really are just getting started! Some of the topics we discuss are: Build vs Buy and how Staples thinks about solving complex ecommerce requirements. How has the pandemic affected Staples and lessons they've learned adapting. How their ecommerce tech-stack allows them agility and flexibility never before possible. What it was like launching a digital solution for curbside pickup across 300+ stores in under 72hours How Stapes de-risked the move from their legacy systems to their new modular (best of breed), approach. 2021-02-02T15:41:42Z https://www.youtube.com/embed/k3mwpY7KuI0 2874 https://boldcommerce.com/episodes/jon-kennedy-lessons-learned-running-the-largest-ecommerce-fb-group-and-why-you-should-leverage-community 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/BFWvY_X-7LY/mqdefault.jpg EP 12: Jon Kennedy - Lessons learned running the largest "ecommerce" Facebook group EVER! View all episodes & subscribe here: https://boldcommerce.com/podcast Jon Kennedy built what is probably one of the biggest ecommerce communities around. 100,000 active members with thousands waiting to get in! He started out buying and selling on eBay and launched stores on various platforms before gradually finding his way to Shopify. Today he runs a development agency geared for brands looking for quick "bite-sized" ecommerce development needs. Along his journey though, he founded one of the biggest ecommerce entrepreneur community groups on Facebook ever. Some of the topics we discussed: - Jon’s career beginnings in pro sports marketing - His enlightenment moment with Shopify - The unique Shopify niche Jon found for his agency - The massive ecommerce Facebook group - How to ask people the right questions to get constructive, engaged feedback on your store - The happiness metric and other ways to optimize your business. 2021-01-15T06:55:30Z https://www.youtube.com/embed/BFWvY_X-7LY 2640 https://boldcommerce.com/episodes/robbie-kellman-baxter-the-forever-promise-how-to-optimize-your-subscription-with-expert-robbie-kellman-baxter 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/wZmN2egAjoE/mqdefault.jpg EP 11: Robbie Kellman Baxter: The Forever Promise & how a Membership Mindset is key to Subscriptions For over 20 years, Robbie Kellman Baxter has been a subscriptions advocate, literally writing the book on subscriptions (well, two actually). Today she shares her innovative outlook on subscriptions that she calls the “membership mindset.” It’s about building your organization, experience, and brand around helping people solve their problems or reach their goals for the long term. Whether you’re currently running a subscription or plan on launching one, this is an episode you don’t want to miss! Apple: http://apple.co/2XedI6o Spotify: http://spoti.fi/2LrbWfq Everywhere Else: https://boldcommerce.com/podcast Some of the topics we discuss are: - How she got involved with subscriptions - Thinking about your brand with a “membership mindset” - Understanding and communicating what your customers get out of your subscription - How to know when to offer free trials - The power of onboarding and reinforcing their decision - How to find and hold onto the right customers to optimize LTV 2021-01-06T20:54:16Z https://www.youtube.com/embed/wZmN2egAjoE 2582 https://boldcommerce.com/episodes/colin-bodell-an-ecommerce-veteran-on-the-unprecedented-acceleration-of-ecommerce-under-covid-19 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/qViY5j4M59k/mqdefault.jpg EP 10: Colin Bodell: An ecommerce veteran on the unprecedented acceleration of ecommerce View all episodes & subscribe here: https://boldcommerce.com/podcast Colin Bodell worked for Amazon, Groupon, and American Eagle — to name a few — before joining Shopify Plus last year as VP of Engineering. Today he gives us his valuable insights on Covid-19’s accelerating effect on ecommerce and his prescient first experience with Shopify. He’ll also share how merchants can use data to renew old school personal relationships with customers. Some of the topics we discuss are: - Colin’s experiences working with Amazon, Shopify, and more - Anticipating future needs of your customers - The growth of direct-to-consumer commerce - The role of personalization and recommendations - The importance of democratizing data and commerce - Colin’s first experience with the agility of Shopify - How Covid has accelerated ecommerce and how to embrace change 2021-01-11T22:03:04Z https://www.youtube.com/embed/qViY5j4M59k 2171 https://boldcommerce.com/episodes/kurt-elster-how-to-defeat-the-back-button-and-turn-visitors-into-customers 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/zuRLxuoAxto/mqdefault.jpg EP 09: Kurt Elster: How to defeat the back button and turn visitors into customers View all episodes & subscribe here: https://boldcommerce.com/podcast In today’s episode, Kurt Elster, best-known as the host of the Unofficial Shopify Podcast, discusses his unconventional path to ecommerce success and shares what the best brands do to capture the attention of their audience and turn them into customers. Kurt Elster has been growing “unofficially” with Shopify since its infancy. In today’s episode, the host of the popular Unofficial Shopify Podcast talks about how his entrepreneurial spirit took him on an unconventional path to ecommerce success and teaches us how to ace key elements of the ecommerce experience that most stores struggle to get right. The Unofficial Shopify Podcast has over 1 million downloads and Kurt’s consultancy, Ethercycle, has helped dozens of small and medium sized merchants excel on Shopify. Some of the topics we discuss are: - Kurt’s unconventional path to success in ecommerce - The best ways to troubleshoot your online store - How to turn visitors into customers - The underused potential of copywriting - The power of positioning - Black Friday messaging during COVID-19 2021-01-11T22:01:12Z https://www.youtube.com/embed/zuRLxuoAxto 3150 https://boldcommerce.com/episodes/tommy-walker-giving-your-content-an-edge-with-storytelling-and-why-the-best-copy-win 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/qroXT2EDJec/mqdefault.jpg EP 08: Tommy Walker - Giving your content an edge with storytelling and why the best copy wins View all episodes & subscribe here: https://boldcommerce.com/podcast Tommy Walker never really wanted to be a writer, but when his family was on the verge of homelessness he used the storytelling tricks he learned from years in acting and film to become a content marketing guru. In this episode, he shares those strategies with us — but chances are you’ve gotten advice from him before. As editor-in-chief at Shopify Plus, CXL, and Quickbooks, he led the creation of top-performing content that helped position those brands as leaders in their respective industries. Plus, he’s contributed to other online publications like Unbounce, Smashing Magazine, Crazyegg, and more. So if you work in ecommerce, you’ve probably read something Tommy helped produce. He recently founded WalkerBots Content Studios, a marketing consultancy that helps growth-stage B2B startups and enterprises use content to help customers realize that purchasing their products is "the next logical step." Some of the topics we discuss are: - Only invest in content with measurable outcomes - How to truly put yourself in your customers’ shoes and understand what they want - Bobbing and weaving: how to use startup agility to compete with the big guys - The importance of building out a weekly content calendar - How to use storytelling intrigue to break the mold - How Tommy used his acting background to break into ecommerce marketing Writing: Practice makes perfect Tommy Walker: Former editor-in-chief Tommy Walker shares how he helped position brands like Shopify Plus and CXL as industry leaders by combining SEO research with compelling storytelling to create captivating content. 2021-01-11T21:59:20Z https://www.youtube.com/embed/qroXT2EDJec 3435 https://boldcommerce.com/episodes/ben-jabbawy-privy-ceo-on-missed-opportunities-in-email-marketing 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/z6zb8ZFEgj0/mqdefault.jpg EP 07: Ben Jabbawy - Privy CEO on missed opportunities in email marketing View all episodes & subscribe here: https://boldcommerce.com/podcast Even though many stores count on their email list to drive sales and traffic, they probably put more time and money into social media ads than actively collecting email addresses. But if somebody visits their site and doesn’t buy anything or leave their email, they potentially wasted the money they spent getting them there in the first place. Today, Privy co-founder and CEO Ben Jabbawy tells us about how he helps brands actively grow and leverage their list with simple but creative tactics for email gathering. Today, over 500,000 stores use Privy’s pop-ups and other software to gather emails and build money-making relationships with their audience. No matter how big you are, you could always do more to get emails from more people who visit your store. Give it a listen to learn how! Some of the topics we discuss are: - The importance of growing your email list - Using tool with the same level as sophistication Facebook or Google uses for ad retargeting to collect emails or prevent cart abandonment - What's the difference between checkout abandonment and cart abandonment and why does it matter? - Better ways to collect emails than the standard "here's 10% off" offer. - There's so much more you can do with the emails you collect! Running ads against them on Facebook being a big one. - Creative ways to connect with and convert your audience with emails and popups. 2021-01-11T21:56:10Z https://www.youtube.com/embed/z6zb8ZFEgj0 2653 https://boldcommerce.com/episodes/aaron-orendorff-getting-things-that-matter-right 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/itSY-M-FFN8/mqdefault.jpg EP 06: Aaron Orendorff - Getting "ecommerce content" things that matter RIGHT View all episodes & subscribe here: https://boldcommerce.com/podcast Aaron Orendorff is the former Editor in Chief at Shopify Plus and one of the very best at understanding how to leverage content to grow an ecommerce brand. I learnt a ton during this conversation! Aaron gives us tactical advice for the holidays, specifically around Amazon Prime Day. If you don't think Prime day affects you, you're wrong. Listen to the episode and you'll learn why. That's just the first 2 minutes though. Aaron does a brain dump on tactical things you can do RIGHT now to improve your online store. From SEO quick wins, to how you should use content, and NOT use content, and so much more. This is an episode you don't want to miss. Some of the topics we discuss are: - Amazon has announced Prime Day. Aaron covers exactly what you need to do to be ready! - Not all emails are equal! Depending when you capture them makes a BIG difference. - Are you using quizzes in your store? You probably should be! - The three key reasons you need to invest in content as an ecommerce brand. - NEVER KILL YOUR SUPPORT ARTICLES. There's a good chance they're the highest ranking pages for search. There's a better way to handle outdated articles. 2021-01-11T21:54:31Z https://www.youtube.com/embed/itSY-M-FFN8 3314 https://boldcommerce.com/episodes/patrick-coddou-supplyco-founder-shares-lessons-learnings-and-the-journey-of-building-a-successful-dtc-brand 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/jM6b5glRHCA/mqdefault.jpg EP 05: Patrick Coddou - Supply.co founder shares key learnings of building a successful DTC brand. View all episodes & subscribe here: https://boldcommerce.com/podcast Patrick Coddou (co-founder of Supply.co) shares the inspiring journey, packed full of wisdom and insights on building a successful DTC brand. From literally nothing, to now a very successful, well known and respected DTC brand, Patrick tells us some of the mistakes he made, some things he got right, and what he's working on right now to take the company even further. It's a conversation that won't just inspire you, it will give you actionable takeaways that you'll want to apply at your business today. This is an episode you shouldn't miss! As an online merchant, small or large, you need to understand tax and get it right. Some of the topics we discuss are: - Why work ethic is so important and how Pat can't stand ads for getting rich quick in ecommerce. - What Patrick did to get customers and grow in Supply's early days, and what he's doing now to take it to the next level. - "Jobs To Be Done framework". What is it and why is it so important brands understand it and market accordingly. - Shark Tank! Patrick got not one, but TWO offers on Shark Tank. 2021-01-11T21:52:19Z https://www.youtube.com/embed/jM6b5glRHCA 3377 https://boldcommerce.com/episodes/greg-chapman-getting-tax-right-for-ecommerce 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/8_WkxAIM5QE/mqdefault.jpg EP 04: Greg Chapman (Avalara) - Getting tax right for ecommerce View all episodes & subscribe here: https://boldcommerce.com/podcast Taxes have become more and more complicated over the years and you'd be blown away by how much misconception and misinformation there is on how you need to collect and remit tax. If you run an ecommerce store, you NEED to understand tax properly. On our show today we have Greg Chapman, the SVP of Business Development at Avalara, a leading tax compliance software platform for ecommerce brands. He discusses a few of the intricacies of the tax system, specifically for online retail. This is an episode you shouldn't miss! As an online merchant, small or large, you need to understand tax and get it right. Some of the topics we discuss are: - What exactly are online merchants responsible for collecting and remitting when it comes to taxes. - Why are taxes so hard? Why don't merchants just use the tax settings built into ecommerce platforms like Shopify, BigCommerce, Magento etc. - What is considered Physical Presence and Economic Nexus, how does it affect taxes, and what do stores need to understand about it. - What are tax considerations when you start selling internationally? - What are some of the biggest mistakes merchants make when it comes to taxes that get them in the most trouble. 2021-01-11T21:49:09Z https://www.youtube.com/embed/8_WkxAIM5QE 2904 https://boldcommerce.com/episodes/chris-mead-growth-tactics-crossnet-used-to-fuel-hyper-growth 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/JKQa6CDvRrI/mqdefault.jpg EP 03: Chris Mead - Growth tactics Crossnet used to fuel hyper-growth View all episodes & subscribe here: https://boldcommerce.com/podcast If you've been to the beach lately, you might have seen what looks like two volleyball nets stitched together in a square. It's a game called Crossnet, it's like volleyball and four-square combined and it's taking the world by storm, growing like crazy! Just a few short years ago though our guest Chris Meade and his co-founders had an idea with $10K they could scrounge together. This isn't just an inspirational story though. This is a story about the tactics used, specifically around social media and advertising to propel growth, and I mean GROWTH!! Crossnet is shipping 500-1000 units a day and growing. They didn't just get there by having a great idea, they have been strategic every step of the way. Get the notepad out! In this episode we'll dive into what exactly they did to fuel their insane growth. Some of the topics we discuss are: - Specific tactics to grow traffic by platform (Facebook, Instagram, Snap, LinkedIn etc) - How Crossnet collect and leverage email to drive traffic / sales - How Crossnet leverages User Generated Content to the extreme to 10X engagement on social media - Crossnet has made mistakes along the way too, what can you learn from them How referral marketing has played into their growth strategy About Chris Meade: In just a few years, Chris Meade and his co-founders turned $10K and an idea into a multi-million dollar, extremely successful, DTC brand! The idea was important, yes. More important though are the key strategies they used to propel the growth. In episode 3 of Own Your Commerce, we dive into some of the tactics used to grow Crossnet into a brand known across the country. 2021-01-11T21:42:44Z https://www.youtube.com/embed/JKQa6CDvRrI 2400 https://boldcommerce.com/episodes/steve-weiss-how-the-biggest-ecommerce-brands-are-using-social-media 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/L9xKyBgg5Og/mqdefault.jpg EP 02: Steve Weiss - How the biggest ecommerce brands are using social media to scale View all episodes & subscribe here: https://boldcommerce.com/podcast There's often disconnect between creative and performance marketers when it comes to social media marketing. Figuring that out is just one of the things that helped Steve Weiss grow MuteSix from to over 200 people in just a few short years. "If I could educate my creatives how to be more data driven and if I could educate my performance marketers how to be more creative I'd have a winning company. In a humble way, that's how we started" In this episode we chat about some of the latest trends in social media marketing and tactics specifically for ecommerce. Some of the topics we discuss are: - What are some of the biggest ecommerce brands doing to leverage social media - What's the deal with TicTok? How are ecommerce brands using it and is it worth investing time into? - What would Steve do if he ran an online store and only had $1,000 to spend on social media marketing? - What would Steve do if he ran that same store but had $100,000 to spend? - What's the latest with influencer marketing? Does it still work? What about micro-influences? About Steve Weiss: Steve Weiss is a lifelong entrepreneur, marketer, and the Founder and CEO of MuteSix, an iProspect Company, and an award-winning, full-funnel digital and creative studio founded in 2014. He is responsible for the overall vision, strategic leadership, service delivery, culture, and growth of the creative agency that has generated over a billion dollars in trackable revenue for its clients. 2021-01-11T21:39:25Z https://www.youtube.com/embed/L9xKyBgg5Og 2105 https://boldcommerce.com/episodes/patrick-campbell-why-understanding-churn-ltv-and-value-based-pricing-is-crucial 2025-04-18T01:46:37+00:00 weekly 0.5120 https://i.ytimg.com/vi/C1KeFxui6Bg/mqdefault.jpg Patrick Campbell - Understanding Churn, LTV & Value Based Pricing is crucial to your store's success Subscribe to the podcast here: https://boldcommerce.com/podcast/patrick-campbell-why-understanding-churn-ltv-value-based-pricing-is-crucial-to-your-stores-success OWN YOUR COMMERCE EPISODE 1: PATRICK CAMPBELL Growth is more revenue, not more customers. Yet, out of every 10 blog posts on growth, 7 are focused on acquisition, 2 are centred on retention, and only one is about pricing. Patrick Campbell, Profitwell founder and CEO, joins us to discuss some of the metrics every ecommerce store owner should be calculating, should understand, and should monitor to understand revenue. What is value based pricing? How do you calculate the LTV (LifeTime Value) of your customers? Why do people still calculate churn wrong? These are all things ecommerce merchants should be intimately familiar with, even more so if you run a subscription ecommerce business. TOPICS DISCUSSED - What is value based pricing, and how should ecommerce merchants think about it? - How should you calculate churn and LTV? - Why do customers really churn, or cancel subscriptions? - Free trials, try before you buy, freemium, annual vs monthly billing... How does a store decide the best approach to all these options? 2021-01-11T21:34:35Z https://www.youtube.com/embed/C1KeFxui6Bg 3111