Does Bold Discounts use draft orders?
Yes, Bold Discounts uses draft orders to set prices at checkout. If this isn't right for you, our Merchant Success can set you up with a version of Bold Discounts that doesn't use draft orders. Contact them today!
What if I need to sync prices across other sales channels?
Our previous version of Bold Discounts allows you to sync prices across other sales channels by updating product prices in Shopify. Please contact our Merchant Success if you wish to be on that version.
What products can I put on sale?
You can run a sale on certain collections, specific brands, different product types, individual items, product variants, or even your whole store.
How long will it take to apply discounts to my products?
Storefront prices change 1,000 products in 10 seconds. Admin prices change at 1 product per second.
Is there a Liquid update to my store that is required?
The core functionality of this app works without any Liquid update (bulk discounts, scheduled sales, storewide sales, daily deals, etc.). Some advanced features require a Liquid update, including live countdown timers and sale icons. There are in-app instructions to do it yourself, or you can request for us to do it for you.
What timezone is used for scheduling?
The timezone settings are based on your store's local time.
Can I change the location of the countdown timer?
You can display a fully customizable, live countdown timer on your product or collection page. You can also display the countdown timer on your homepage (one snippet of code required).
Can I try it before I buy?
Yes. We offer a 14-day free trial for Discount, and you can uninstall anytime during the trial at no charge.
What are the setup fees?
Our Merchant Success team is available to answer any questions you might have, or to walk you through the steps needed to get the app up and running on your store.
