How does the app work?
The app creates tags for specific groups of customers, with different price discounts available to each group (as chosen by you). When a customer logs in, the appropriate price is displayed based on their tag. The premium version
extends this functionality to automatically tag a customer when: their total spending reaches different thresholds: they've placed a certain number of orders, purchased a selected product, or they are from a specific country.
How do customer tags work?
Customer tags are associated with individual price tiers. If a tag is applied to a specific account, when the customer logs in, the appropriate discounted price is displayed (based on their tag).
What discount methods are available with Custom Pricing?
There are two Shopify-specific discount methods available through the app:
Draft Orders (most popular option): With this method, a draft order is created with the discount, and processed when the user selects the checkout button.
Variants: With this method, the app creates a duplicate variant of the original for each customer level/tag assigned to that product. Those duplicate variants are an exact copy of the ones that already exist, but
have the discounted price
you applied. Variant mode is perfect for customers who want to use third-party checkouts (like PayPal or Amazon Pay), and let your customers use discount codes when checking out.
Does Custom Pricing rely on coupon codes?
Custom pricing does not rely on coupon codes to create special pricing, but you can still create coupon codes through your store's admin for promotions, wholesale, or VIP customers if you'd like.
How many pricing tiers can I create?
Custom Pricing allows you to have multiple (and unlimited) levels of pricing on a product. (E.g. Wholesale level 1, Wholesale level 2, VIP, etc.)
Is there a Liquid update to my store that is required?
Yes. In order for the app to work properly on your theme, a Liquid update is required. This update can be performed by our automated Robo Installer at no additional cost to you. Alternatively, you have the option to update the
theme yourself, or hire one of our experts to install it for you.
What is the difference between custom pricing groups and detailed pricing?
Applying custom pricing through custom pricing groups involves creating a group, selecting a group of products, then assigning a discount for each pricing tier within that group.
With the detailed pricing functionality, products and custom pricing tags are listed in a grid-type format, and you're able to easily specify the fixed price or discount for a particular product or variant.
What 3rd party integrations are available?
Custom Pricing currently integrates with Bold Quantity Breaks, inventory apps such as Shipstation, Brightpearl, & Intuit QuickBooks Online®, Cloudflare, and Bold Memberships.
Can I try it before I buy?
Yes. We offer a 14-day free trial for Custom Pricing, and you can uninstall anytime during the trial at no charge.
What are the setup fees?
Our Merchant Success team is available to answer any questions you might have, or to walk you through the steps needed to get the app up and running on your store.
Do third-party integrations incur additional costs?
There may be additional fees associated with additional apps or individual integrations. View the individual app pages to find out if additional rates apply.